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Queralt Ferrer Josa is a distinguished design leader and innovator, currently serving as General Manager and Head of Design for AI experiences at Microsoft. With over two decades of experience in the technology industry, she is at the forefront of shaping human-computer interaction in the age of artificial intelligence. Queralt leads multidisciplinary teams responsible for the design vision, strategy, and execution of Microsoft's flagship AI products, including Microsoft Copilot, ensuring that these technologies are human-centered, ethical, and empower users. Her work focuses on creating intuitive, engaging, and responsible AI-driven experiences that seamlessly integrate into people's lives and workflows. She is a passionate advocate for inclusive design and the potential of AI to augment human creativity and productivity.
QUERALT FERRER JOSA's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Instrumental in defining and leading the design strategy for Microsoft's AI-powered products, most notably for the Microsoft Copilot ecosystem, establishing design principles for generative AI experiences across the company.
A prominent voice and practitioner in advocating for and implementing human-centered design principles within artificial intelligence, ensuring AI systems are developed responsibly, ethically, and with a focus on user empowerment and trust.
Leads the conceptualization and delivery of novel user experiences for AI, pushing the boundaries of how users interact with intelligent systems and fostering innovation in human-AI collaboration.
Successfully built and mentored large, diverse, and high-performing design and research teams focused on tackling complex challenges in the AI space, fostering a culture of creativity and excellence.
ESDI- Escuela Superior de Diseño - Year 1991
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John Lewis & Partners is a leading British brand operating department stores, home stores, and online retail. Renowned for its commitment to quality, customer service, and its unique employee-owned business model (the John Lewis Partnership, which also includes Waitrose & Partners supermarkets). They offer a wide range of products including fashion, home furnishings, electricals, and beauty, emphasizing value and a trusted shopping experience for customers.
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