Pratikshita S

Director Customer Support, Kapture CX
Bengaluru, Karnataka,India
Find Pratikshita S's Email
Find Pratikshita S's Phone

Who Is Pratikshita S?

Total Experience11 years
CompanyKapture CX
CountryIndia

Pratikshita Sahoo is a highly experienced Staff Engineer with a demonstrated history of working in the computer software industry. Currently at Intuit, she has a strong background in Java, Spring Boot, Microservices, Cloud Computing (AWS, Azure), Kubernetes, and system design. With over a decade of experience, Pratikshita has contributed to various large-scale projects, focusing on building scalable, resilient, and high-performance distributed systems. She is recognized for her technical leadership, problem-solving skills, and her passion for mentoring and driving innovation within her teams. Her career includes significant roles at major tech companies like Oracle and Nagarro, where she honed her expertise in backend development and cloud-native architectures.

How Did Pratikshita S's Career Path Shape Their Journey?

Pratikshita S's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Kapture CX - Director Customer Support(2024 to Present)
Connect and Heal - CNH Care - Associate Director Customer Support (2022 to 2024)
PharmEasy - Senior Manager - Customer Service & Retention (Docon)(2021 to 2022)
Amazon - Team Lead(2016 to 2018)

What Are Pratikshita S's Key Achievements?

Staff Engineer at Intuit

Leads and contributes to the design and development of critical financial software solutions, focusing on scalability and reliability for millions of users.

Expertise in Microservices & Cloud

Proficient in architecting and implementing microservices-based applications deployed on cloud platforms like AWS and Azure, utilizing technologies such as Kubernetes and Docker.

Technical Leadership & Mentorship

Known for guiding and mentoring engineering teams, fostering a culture of technical excellence and continuous learning.

Speaker and Community Contributor

Has shared her expertise at technical meetups and internal forums, contributing to the broader tech community's knowledge base on modern software development practices.

Consistent High Performer

Demonstrated a track record of high performance and significant contributions in previous roles at companies like Oracle and Nagarro, often recognized for technical acumen and project delivery.

What's Pratikshita S's Educational Background?

Bachelor of Business Administration - BBA

St. Ann's College for Women

Degree Program

Nalanda Public School (ICSE)

Buying Intent Signals for Pratikshita S

Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Kapture CX
Total employees380
HeadquartersBangalore
Founded2011

Kapture CX is a comprehensive, enterprise-grade customer support automation platform designed to help businesses manage and enhance customer interactions across multiple channels. It offers a unified interface for agents to handle queries from email, chat, social media, and voice calls. Key features include an intelligent ticketing system, a self-service portal and knowledge base, AI-powered chatbots for instant responses, field service management capabilities, and robust analytics dashboards. Kapture CX aims to streamline customer service operations, improve agent productivity, and ultimately elevate the customer experience for businesses across various industries like retail, e-commerce, travel, finance, and healthcare.

Kapture CX Funding Information
Unknown - Total Funding Raised
$4M - Most recent funding amount
2 - Number of funding rounds
Jan, 2023 - Latest funding round
Lead Investors:
Cactus Venture Partners
Kstart (Kalaari Capital)

Highperformr's free tools for company research

Find contact info

Get verified emails, phone numbers, and LinkedIn profile details

Find similar contacts

Discover contacts with similar roles, seniority, or companies

Perform deep contact research

Uncover insights like skills, work history, social links, and more

Discover, research and enrich contacts with Highperformr — Smarter, Faster

Explore contacts in-depth — from verified emails and phone numbers to LinkedIn activity, job changes, and more — all in one powerful view.

Highperformr AI helps you surface the right people and enrich your CRM with live, accurate contact insights so your teams can connect faster and close smarter.

  • Track signals like job change, promotion, and LinkedIn activity
  • Enrich contacts with verified email, phone, and social data instantly
  • Automate enrichment and updates with powerful workflows
  • Sync enriched contact info directly into your CRM and tools

Thousands of contacts — including decision-makers, influencers, and ICP matches — are just a search away.

Thousands of companies, including, are just a search away.