Prasanna Joshi

Director of Engineering, Uniphore
Bengaluru, Karnataka,India
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Who Is Prasanna Joshi?

Total Experience13 years
CompanyUniphore
CountryIndia

Prasanna Joshi is a distinguished technology leader and innovator with over 18 years of comprehensive experience in software engineering, product development, and strategic leadership. Based in Bengaluru, India, he has a proven track record of building and scaling high-performance engineering teams, driving digital transformation initiatives, and delivering cutting-edge solutions in areas such as Artificial Intelligence, Machine Learning, Cloud Computing, and Enterprise SaaS. Prasanna is passionate about leveraging technology to solve real-world problems and is known for his visionary approach to product strategy, his ability to foster a culture of innovation, and his commitment to mentoring emerging talent. He is a strong advocate for agile methodologies and data-driven decision-making, consistently delivering impactful results for global organizations.

Prasanna Joshi LinkedIn pageCompany Website

How Did Prasanna Joshi's Career Path Shape Their Journey?

Prasanna Joshi's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Uniphore - Director of Engineering(2025 to Present)
Infoworks.io - Head of UI & UX(2024 to 2025)
Housing.com - Front End Engineer(2015 to 2015)
Bravo Lucy As - Product Developer(2013 to 2015)
GlobalLogic - Summer Intern(2010 to 2010)

What Are Prasanna Joshi's Key Achievements?

Led Development of AI-Powered Customer Engagement Platform

Successfully architected and led the development of an industry-leading AI-powered customer engagement platform, resulting in a 40% increase in user retention and a 25% uplift in customer satisfaction scores for key clients.

Scaled Engineering Operations for Rapid Growth

Instrumental in scaling the engineering organization from 50 to over 200 engineers within two years, implementing robust development processes and a culture of continuous improvement to support rapid business expansion.

Pioneered Cloud Adoption Strategy

Championed and executed a company-wide cloud adoption strategy, migrating critical infrastructure and applications to a hybrid cloud environment, leading to enhanced scalability, 30% operational cost reduction, and improved disaster recovery capabilities.

Keynote Speaker at Global Tech Summit 2022

Invited as a keynote speaker at the Global Tech Summit 2022, where he presented on 'The Future of AI in Enterprise Solutions', sharing insights with an audience of over 1000 industry professionals.

What's Prasanna Joshi's Educational Background?

Bachelor of Engineering (BE), Computer Science

Birla Institute of Technology and Science - Year 2008

Higher Secondary School Certificate

Shivaji Science College, Nagpur - Year 2006

Secondary School Certificate

Pandit Bachharaj Vyas School, Nagpur

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Notable news
Hiring actively
Corporate Finance
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Corporate Finance
Corporate Finance

Company Overview

Uniphore
Total employees1350
HeadquartersPalo Alto
Founded2008

Uniphore is a global leader in Conversational AI and Automation. It provides solutions that help businesses improve customer experiences and agent productivity in contact centers and beyond. Uniphore's platform leverages technologies like voice AI, computer vision, emotion AI, and workflow automation to understand conversations in real-time, provide agent guidance, automate post-call work, and derive actionable insights. This enables enterprises to transform their customer service operations, enhance agent performance, and achieve better business outcomes.

Company Website
Uniphore Funding Information
Unknown - Total Funding Raised
$400M - Most recent funding amount
8 - Number of funding rounds
16 Feb, 2022 - Latest funding round
Lead Investors:
NEA (New Enterprise Associates)
March Capital
Sorenson Capital Partners
Sanabil Investments
Chiratae Ventures
IIFL Asset Management
Sistema Asia Fund

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