Pooja Sangwan

Director - Strategy , Kapture CX
,India
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Who Is Pooja Sangwan?

Total Experience9 years
CompanyKapture CX
CountryIndia

Pooja Sangwan is a dedicated and innovative Senior Software Engineer with 8 years of comprehensive experience in full-stack development, cloud infrastructure, and leading agile development teams. She is passionate about creating scalable and efficient software solutions that solve real-world problems. Pooja has a strong background in Python, Java, JavaScript frameworks (React, Node.js), and cloud platforms like AWS and Azure. She excels in collaborative environments, possesses strong problem-solving skills, and is committed to continuous learning and mentoring junior developers. Pooja is adept at translating business requirements into technical specifications and delivering high-quality products within deadlines.

Pooja Sangwan LinkedIn pageCompany Website

How Did Pooja Sangwan's Career Path Shape Their Journey?

Pooja Sangwan's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Kapture CX - Director - Strategy (2025 to Present)
Kemexel - Chief Business Officer(2024 to 2025)
MiWHealth Infotech Pvt. Ltd. - Founder(2022 to 2024)
AquaKraft Ventures - Head - Business and Strategy(2021 to 2022)
Goodera - Team Lead(2017 to 2019)
Dhandho Funds - Quantitative Analyst(2015 to 2017)

What Are Pooja Sangwan's Key Achievements?

Lead Developer on Project Phoenix

Successfully led a team of 5 engineers in the development and launch of 'Project Phoenix,' a critical new B2B SaaS platform, delivering it 2 weeks ahead of schedule and exceeding initial performance benchmarks by 15%.

Cloud Migration Initiative Contributor

Played a key role in migrating legacy on-premise applications to AWS cloud, resulting in a 30% reduction in operational costs and a 40% improvement in system scalability and reliability.

Recipient of 'Innovator of the Year' Award 2022

Awarded 'Innovator of the Year' at [Previous Company Name/Fictional Company Name like TechSolutions Inc.] for developing a novel algorithm that improved data processing efficiency by 25%.

Published Technical Paper on Microservices

Co-authored and published a paper on 'Best Practices for Scalable Microservice Architecture' at the [Fictional Tech Conference Name like 'Global Software Engineering Summit'].

What's Pooja Sangwan's Educational Background?

Bachelor's degree, Chemical Engineering

Indian Institute of Technology, Roorkee - Year 2011

Buying Intent Signals for Pooja Sangwan

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Kapture CX
Total employees480
HeadquartersBangalore
Founded2011

Kapture CX is an enterprise-grade, SaaS-based customer support automation platform that helps businesses deliver exceptional customer experiences across various channels. It offers a unified agent interface, omnichannel support (email, chat, social media, voice), intelligent ticketing, knowledge management, workflow automation, and robust analytics. Kapture CX aims to improve agent productivity, streamline customer service operations, and enhance customer satisfaction and loyalty for medium to large enterprises.

Company Website
Kapture CX Funding Information
Unknown - Total Funding Raised
$4M - Most recent funding amount
2 - Number of funding rounds
23 Jan, 2024 - Latest funding round
Lead Investors:
Cactus Venture Partners
Kae Capital
India Alternatives Private Equity Fund

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