Phuong Au

Vice President- Senior Business Relationship Manager, Bank of America
Seattle, Washington,United States
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Who Is Phuong Au?

Total Experience31 years
CompanyBank of America
CountryUnited States

Phuong Au is a results-oriented and user-centric product leader with over 12 years of experience in crafting and launching innovative digital products in fast-paced tech environments. She has a strong background in identifying market opportunities, defining product vision and strategy, and leading cross-functional teams to deliver high-impact solutions. Phuong is passionate about leveraging data-driven insights and emerging technologies like AI and machine learning to solve complex user problems and drive business growth. She excels at stakeholder management, agile methodologies, and fostering a collaborative team culture.

Phuong Au LinkedIn pageCompany Website

How Did Phuong Au's Career Path Shape Their Journey?

Phuong Au's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Bank of America - Vice President- Senior Business Relationship Manager(2022 to Present)
JPMorgan Chase & Co. - Vice President Business Banking(2018 to 2022)
East West Bank - Vice President(2017 to 2018)
Bank of America - Vice President & SM Business Banker(2012 to 2017)
HSBC Bank USA - Assistant VP & Business Relationship Manager(2011 to 2012)
Pacific Continental Bank - Assistant VP, Relationship Banking Officer(2008 to 2011)
Washington Federal Savings - Branch Manager(2005 to 2007)
KeyBank - AVP, Branch Manager(1994 to 2005)

What Are Phuong Au's Key Achievements?

Launched AI-Powered Personalization Engine

Led the end-to-end development and launch of a new AI-driven personalization engine, resulting in a 25% increase in user engagement and a 15% uplift in conversion rates for a flagship product.

Scaled Product to 10M+ Active Users

Successfully defined and executed the product roadmap to scale a B2C mobile application from 1 million to over 10 million monthly active users by focusing on core user value and international market expansion.

Keynote Speaker at ProductCon 2023

Invited as a keynote speaker at ProductCon 2023 to share insights on 'Ethical AI in Product Development', contributing to industry best practices and thought leadership.

Built and Mentored High-Performing Product Team

Recruited, managed, and mentored a team of 8 product managers and designers, fostering a culture of innovation and continuous improvement, leading to multiple successful product releases.

What's Phuong Au's Educational Background?

Degree Program

Bellevue College - Year 1990

Buying Intent Signals for Phuong Au

Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Bank of America
Total employees213000
HeadquartersCharlotte
Founded1923

Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million client relationships with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users.

Company Website
Bank of America Stock Information
Bank of America, Inc. is listed on the New York Stock Exchange under the ticker symbol BAC. The company went public on July 20, 1983

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