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Pete McNally is a highly experienced and respected figure in the field of User Experience (UX) design and research. With a career spanning over two decades, he has dedicated himself to understanding user behavior and translating those insights into intuitive and impactful digital products and services. Pete is known for his deep expertise in UX research methodologies, usability testing, and product strategy, consistently advocating for a user-centered approach to design. He has held significant leadership roles, notably as VP of UX Research at UserZoom (now part of UserTesting), where he was instrumental in shaping research practices and scaling research operations. Pete is also recognized as a thought leader, frequently sharing his knowledge through speaking engagements, workshops, and publications, helping to shape best practices and mentor others within the UX community. His work focuses on enabling organizations to make better, data-informed decisions by truly understanding their users.
Pete McNally's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Co-authored the influential book 'Remote Research' (Rosenfeld Media, 2010) with Nate Bolt, which became a foundational text for UX professionals on conducting user research effectively from a distance, long before remote work became mainstream.
Played a pivotal role as VP of UX Research at UserZoom, significantly contributing to the company's growth and the establishment of robust research practices. He helped scale the research team and integrate user insights deeply into the product development lifecycle.
Frequently invited to speak at major UX and industry conferences worldwide (e.g., UXPA, Nielsen Norman Group events), sharing his extensive knowledge on remote research, research operations (ResearchOps), and strategic UX. He is also known for conducting workshops and training sessions.
Was an early advocate and practitioner of remote usability testing methodologies, helping to popularize and refine techniques that allow for broader, more diverse, and cost-effective user feedback.
St. Joseph's College (ME) - Year 1992
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Comcast Corporation is a global media and technology company that connects people to moments that matter. Primarily through its Xfinity brand, it provides broadband internet, cable television, and mobile and home phone services to millions of residential and business customers. Comcast also owns NBCUniversal, a leading media and entertainment company that creates and distributes entertainment, news, and information through its portfolio of broadcast and cable networks, film studios (like Universal Pictures), and theme parks. For end-users, this means access to high-speed internet for streaming, gaming, and working from home; a wide variety of TV channels and on-demand content; mobile services; and popular entertainment experiences from movies to theme park visits.
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