Pankaj Ojha

Deputy Vice President, TransUnion CIBIL Limited
Mumbai, Maharashtra,India
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Who Is Pankaj Ojha?

Total Experience15 years
CompanyTransUnion CIBIL Limited
CountryIndia

Pankaj Ojha serves as the Chief Technology Officer (CTO) at Sprinklr, a leading enterprise software company specializing in unified Customer Experience Management (CXM). In his pivotal role, Pankaj is responsible for shaping and executing Sprinklr's technology vision, overseeing global product development, engineering, and cloud infrastructure. He has been instrumental in architecting and scaling Sprinklr's AI-powered platform, which enables some of the world's largest brands to listen to, understand, and engage with customers across dozens of digital channels. With extensive experience in enterprise software, distributed systems, artificial intelligence, and building high-performance engineering teams, Pankaj is passionate about leveraging cutting-edge technology to solve complex business challenges and help organizations deliver exceptional customer experiences. He has played a key role in Sprinklr's growth and its establishment as a leader in the CXM space.

Pankaj Ojha LinkedIn pageCompany Website

How Did Pankaj Ojha's Career Path Shape Their Journey?

Pankaj Ojha's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

TransUnion CIBIL Limited - Deputy Vice President(2025 to Present)
CARE Ratings Ltd. - Regional Business Head - Large Corporate Ratings(2016 to 2020)
HSBC - Associate Vice President(2015 to 2016)
CRISIL Limited - Manager - Business Development(2014 to 2015)

What Are Pankaj Ojha's Key Achievements?

Architecting Sprinklr's Unified AI-Powered CXM Platform

Led the technological development and evolution of Sprinklr's core platform, integrating advanced AI capabilities to process vast amounts of unstructured customer data, providing actionable insights and automation for global enterprises.

Scaling Global Engineering and Technology Operations

Successfully built and scaled Sprinklr's global engineering organization across multiple continents, fostering a culture of innovation and driving the reliable delivery of a complex, enterprise-grade SaaS product suite.

Driving Innovation in Customer Experience Management

Pioneered numerous technological advancements within Sprinklr's platform, enabling brands to manage modern customer care, social media marketing, research, and advertising cohesively, significantly impacting how businesses interact with their customers.

Key Leadership in Sprinklr's Growth and Market Position

As a long-standing CTO, provided critical technology leadership that supported Sprinklr's journey from a startup to a publicly traded company and a recognized leader in the Customer Experience Management market.

What's Pankaj Ojha's Educational Background?

Master of Business Administration (M.B.A.), Marketing/Marketing Management, General

Jamnalal Bajaj Institute of Management Studies - Year 2013

Master's Degree, Business/Commerce, General

University of Mumbai - Year 2011

P.G Diploma, Marketing & Sales Management

K.C. College of Management Studies - Year 2010

Bachelor's Degree, International Finance & Marketing

SIES (Nerul) College of Management Studies - Year 2007

H.S.C

Maharashtra Board - S.I.E.S (Nerul) - Year 2007

S.S.C

Maharashtra Board - Year 2005

Buying Intent Signals for Pankaj Ojha

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Notable news
Hiring actively
Corporate Finance
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Corporate Finance

Company Overview

TransUnion CIBIL Limited
Total employees850
HeadquartersMumbai
Founded2000

TransUnion CIBIL Limited is India's leading credit information company, maintaining one of the largest collections of consumer credit information globally. It provides comprehensive credit reporting, analytics, and decisioning services to businesses and individuals. Its primary role is to help lenders make informed credit decisions and to enable consumers to understand and manage their credit health, thereby fostering a more transparent and robust financial ecosystem in India.

Company Website
TransUnion CIBIL Limited Funding Information
Unknown - Total Funding Raised
Not applicable - Most recent funding amount
Not applicable - Number of funding rounds
Not applicable - Latest funding round
Lead Investors:
TransUnion (Major Shareholder)
State Bank of India (Initial Promoter/Shareholder)
HDFC Limited (Initial Promoter/Shareholder)
ICICI Bank (Initial Promoter/Shareholder)

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