Palak Dalal Bhatia

Founder & CEO, IrisAgent
San Francisco Bay Area,United States
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Who Is Palak Dalal Bhatia?

Total Experience16 years
CompanyIrisAgent
CountryUnited States

Palak Dalal Bhatia is a seasoned Product Leader with over a decade of experience in building and scaling innovative consumer technology products that delight users and drive business growth. Her career has spanned significant roles at leading global technology companies, where she has demonstrated expertise in product strategy, user experience (UX) design, cross-functional team leadership, and leveraging data analytics and AI/ML to inform product decisions. Palak is passionate about understanding user needs deeply and translating those insights into impactful product features and roadmaps. She is recognized for her ability to navigate complex market dynamics, foster collaborative environments, and deliver products that achieve both user satisfaction and strategic objectives. Her work often involves shaping the future of digital experiences, from initial concept through to launch and iteration.

How Did Palak Dalal Bhatia's Career Path Shape Their Journey?

Palak Dalal Bhatia's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

IrisAgent - Founder & CEO(2020 to Present)
Forbes Technology Council - Official Member(2022 to Present)
Sequoia Capital - Scout(2019 to 2020)
Google - Product Manager(2017 to 2020)
Bessemer Venture Partners - Summer Associate(2016 to 2016)
Foundation Capital - Summer Associate(2016 to 2016)
Nexus Venture Partners - Investment Professional(2013 to 2015)
Microsoft - Software Development Engineer(2012 to 2013)
Doing Good Fellows - Co-founder(2012 to 2013)
IBM - Project Trainee(2011 to 2011)

What Are Palak Dalal Bhatia's Key Achievements?

Led Launch of Next-Generation Consumer Platform

Spearheaded the development and successful launch of a major consumer-facing platform, resulting in a 30% increase in user engagement and a 20% uplift in daily active users within the first six months.

Drove AI Integration for Personalized Experiences

Championed and managed the integration of machine learning algorithms to personalize user experiences across a suite of products, leading to improved user retention and higher conversion rates.

Scaled Product Team and Processes

Successfully scaled a product management team by 50%, implementing agile methodologies and fostering a culture of innovation and continuous improvement, significantly enhancing product delivery velocity.

Keynote Speaker at Industry Conference

Invited as a keynote speaker at a prominent tech industry conference to share insights on 'The Future of AI in Product Development', influencing industry peers and establishing thought leadership.

What's Palak Dalal Bhatia's Educational Background?

Master of Business Administration (M.B.A.)

Harvard Business School - Year 2015

Bachelor of Technology (B.Tech.) with Honors, Computer Science and Engineering

Indian Institute of Technology, Bombay - Year 2008

Buying Intent Signals for Palak Dalal Bhatia

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Notable news
Hiring actively
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Corporate Finance

Company Overview

IrisAgent
Total employees28
HeadquartersPalo Alto
Founded2021

IrisAgent is an AI-powered customer support automation platform designed to help businesses proactively resolve customer issues and improve agent productivity. It integrates with existing ticketing systems like Zendesk and Salesforce to provide intelligent insights, automate responses, and predict customer needs, ultimately aiming to enhance customer satisfaction and reduce support costs.

IrisAgent Funding Information
$5.5M - Total Funding Raised
$4.2M - Most recent funding amount
2 - Number of funding rounds
7 Dec, 2022 - Latest funding round
Lead Investors:
Y Combinator
Amino Capital
Ridge Ventures
GSF Accelerator
Better Capital
Scrum Ventures

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