Pablo Turletti is the Chief Executive Officer of AN Groupe (formerly Usman Group), a global consultancy focused on digital transformation and customer experience. With a career spanning over two decades, he has established himself as a visionary leader and strategist, guiding multinational organizations through the complexities of the digital age. His expertise lies in developing customer-centric strategies, fostering business model innovation, spearheading digital product development, and managing organizational change. Pablo is deeply committed to leveraging technology and data-driven insights to create exceptional customer interactions and drive sustainable business growth for AN Groupe's diverse international clientele. He is also an author and speaker on topics related to digital strategy and customer engagement.
Pablo Turletti's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
As CEO, successfully rebranded and repositioned Usman Group to AN Groupe, expanding its global footprint and solidifying its reputation as a leader in digital transformation and customer experience solutions for major international corporations.
Author of 'A DUX Story' (published 2015) and 'The Digital Counsellor' (published 2019), providing thought leadership and practical guidance to businesses on navigating digital disruption, enhancing customer experience, and adapting business models for the digital era.
Spearheaded numerous successful digital transformation initiatives for Fortune 500 companies and leading global brands, enabling them to innovate, optimize operations, and achieve significant improvements in customer engagement and business performance across various industries.
Frequently invited to speak at international conferences and corporate events on topics such as digital transformation, customer experience (CX), user experience (UX), and the future of business, sharing insights and inspiring C-level executives.
Duke University - Year 2016
IESE Business School - Year 2005
MIP Politecnico di Milano - Year 2015
ESIC Business & Marketing School - Year 2017
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