Nick Baker
Greater Indianapolis,United States
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Nick Baker is a highly accomplished Software Architect and Engineering Leader with over fifteen years of experience in designing, developing, and deploying scalable, high-performance software solutions. He possesses deep expertise in cloud-native architectures, microservices, DevOps practices, and agile methodologies. Nick is passionate about building and mentoring high-performing engineering teams, fostering a culture of innovation, and translating complex business requirements into robust technical realities. He has a strong track record of leading successful projects from conception through to production in diverse industries, including FinTech and SaaS. Nick is a proactive problem-solver, always keen on exploring emerging technologies to drive efficiency and business value.
Professional Summary
Nick Baker's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Lead Architect for Cloud Migration Initiative
Successfully orchestrated the migration of a monolithic legacy application to a microservices-based architecture on AWS, resulting in a 40% reduction in operational costs and a 60% improvement in system scalability and resilience.
Innovation Award for AI-Powered Analytics Platform
Led the design and development of an innovative AI-powered analytics platform that provided real-time business insights, which was recognized with a company-wide innovation award and contributed to a 15% increase in customer engagement.
Published Author & Conference Speaker
Authored several influential articles on modern software development practices and has been invited to speak at multiple international tech conferences on topics related to distributed systems and serverless computing.
Team Growth and Mentorship Excellence
Grew a team of software engineers from 5 to 20 members, implementing a successful mentorship program that resulted in a 90% employee retention rate and multiple internal promotions.
Educational Background
Masters of Science, Information Systems
Indiana University - Kelley School of Business
Bachelors of Science, Informatics
Indiana University Bloomington
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Company Overview
NarvarNarvar is a post-purchase customer experience platform that enables retailers to deliver seamless, personalized experiences to their customers after they click 'buy.' Their services include shipment tracking, proactive delivery notifications, returns management, and customer communications, aiming to increase customer satisfaction, build brand loyalty, and reduce 'where is my order?' (WISMO) inquiries. By managing the often-neglected post-purchase journey, Narvar helps brands retain customers and turn them into repeat buyers.
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