Nicole Rice Griffin

Senior Vice President of Sales, Frederick Goldman, Inc.
Brooklyn, New York,United States
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Who Is Nicole Rice Griffin?

Total Experience24 years
CompanyFrederick Goldman, Inc.
CountryUnited States

Nicole Rice Griffin is a highly accomplished and seasoned executive currently serving as Senior Vice President of Customer Success at Salesforce. With over two decades of experience in the technology industry, she has a strong track record of building and leading high-performing global teams focused on ensuring customers achieve their desired outcomes and maximize the value from their technology investments. Nicole is known for her strategic thinking, customer-centric approach, and her ability to drive significant growth and customer satisfaction. Her expertise spans SaaS, enterprise software, customer relationship management (CRM), go-to-market strategy, and operational excellence. She is passionate about fostering innovation, developing talent, and championing diversity and inclusion within the workplace.

Nicole Rice Griffin LinkedIn pageCompany Website

How Did Nicole Rice Griffin's Career Path Shape Their Journey?

Nicole Rice Griffin's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Frederick Goldman, Inc. - Senior Vice President of Sales(2025 to Present)
BOMBAY JEWELLERY MANUFACTURERS - Vice President of Sales and Business Development-North America(2023 to 2024)
Royal Chain Group - Vice President of Sales and Compliance (2021 to 2023)
SWAROVSKI - Senior Business Development Manager(2016 to 2017)
Fred Meyer Jewelers - Senior Buyer(2013 to 2016)
Fantasy Diamond Corporation - Sales Director(2011 to 2013)
Sequin LLC - Account Manager(2011 to 2011)
Richline Group, a Berkshire Hathaway Company - Senior Account Manager, Andin International(2006 to 2011)
Jewelmark Llc - Account Executive(2005 to 2006)
Vardi - Account Executive(2003 to 2005)

What Are Nicole Rice Griffin's Key Achievements?

Senior Vice President, Customer Success at Salesforce

Leads a large global organization responsible for the success, retention, and growth of Salesforce's diverse customer base, ensuring they achieve significant business value and ROI.

Leadership in Scaling Global Operations

Successfully scaled customer success operations to support Salesforce's rapid growth, implementing programs and processes that enhance customer engagement and product adoption across various segments and geographies.

Champion for Customer-Centricity

Instrumental in embedding a customer-first culture within her teams and across the organization, consistently advocating for customer needs and translating feedback into actionable improvements.

Thought Leader in Customer Success

Recognized for her insights into customer success strategies, often contributing to industry discussions and best practices for driving customer loyalty and lifetime value in the SaaS industry.

Advocate for Diversity and Inclusion

Actively promotes and supports initiatives aimed at increasing diversity, equity, and inclusion within the tech industry and her organization.

What's Nicole Rice Griffin's Educational Background?

Graduate Gemologist, Gemology

Gemalogical Institute of America - Year 2003

Art History

State University of New York at New Paltz - Year 1997

Art History

John Cabot University - Year 1999

Buying Intent Signals for Nicole Rice Griffin

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Frederick Goldman, Inc.
Total employees450
HeadquartersSecaucus
Founded1948

Frederick Goldman, Inc. is one of the largest privately held jewelry manufacturing companies in North America. Founded in 1948, the company specializes in bridal and men's jewelry, offering a wide range of products through its various brands, including Goldman, ArtCarved, Triton, Diana, and Scott Kay. They are known for their commitment to craftsmanship, design innovation, and quality, serving thousands of retailers across the continent. Their portfolio covers a spectrum from classic to contemporary styles, catering to diverse consumer preferences in the fine jewelry market.

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Frederick Goldman, Inc. Funding Information
Unknown - Total Funding Raised
not applicable - Most recent funding amount
not applicable - Number of funding rounds
not applicable - Latest funding round
Lead Investors:
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