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Naveen Tahilyani is the current Chief Executive Officer and Managing Director of Tata AIA Life Insurance, a prominent life insurance company in India. He brings over two decades of rich experience in the financial services industry, with significant expertise in insurance, banking, and strategic consulting. Before rejoining Tata AIA Life in August 2020 (he previously served as MD & CEO in 2015), Naveen held senior leadership positions, including Group Executive Head of Banking Operations and Transformation at Axis Bank, and was a Senior Partner at McKinsey & Company, where he co-led the Financial Services practice in India and was a leader in their Asia-Pacific insurance practice. He is known for his strategic vision, customer-centric approach, and ability to drive large-scale transformations and sustainable growth. Naveen is an alumnus of the Indian Institute of Management, Ahmedabad (IIM-A) and the Indian Institute of Technology, Madras (IIT-M).
Naveen Tahilyani's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
As CEO & MD, Naveen has led Tata AIA to achieve remarkable growth in key metrics, including Individual Weighted New Business Premium (IWNBP), persistency ratios, and overall market share, solidifying its position as a leading life insurer in India. The company has often been ranked among the top private life insurers on these parameters under his leadership.
During his tenure at Axis Bank as Group Executive Head, Banking Operations and Transformation, he was instrumental in leading significant transformation initiatives in banking operations and technology, focusing on enhancing efficiency, customer experience, and digital capabilities.
Served as a Senior Partner at McKinsey & Company for over 14 years, advising numerous leading financial institutions in India and across Asia on strategy, operations, and organizational transformation, contributing significantly to the growth of their financial services practice.
Widely regarded as a thought leader in the Indian financial services and insurance sector, often invited to speak at industry forums and contribute insights on market trends, innovation, and regulatory landscapes.
Consistently focused on fostering a customer-first culture and driving innovation in product development, digital solutions, and service delivery within the organizations he has led, aiming to enhance value for policyholders and stakeholders.
Indian Institute of Management, Ahmedabad - Year 1995
IIT Madras
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Tata Digital is a subsidiary of Tata Sons, focused on building digital businesses that address the needs of Indian consumers and enterprises. It aims to create a unified platform, Tata Neu, often referred to as a 'super app,' integrating various Tata Group services like e-commerce (Tata CLiQ), groceries (BigBasket), e-pharmacy (Tata 1mg), flights (Air India Express, Vistara via Tata Neu), hotels (Taj Hotels), and more, to provide a seamless digital experience and loyalty program.
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