Morgan McDermott
Austin, Texas,United States
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Morgan McDermott is a seasoned Senior Product Manager with over 12 years of experience in the tech industry, specializing in SaaS product development, user experience (UX) strategy, and agile methodologies. Morgan has a proven track record of leading cross-functional teams to deliver innovative and market-leading products, from ideation through to launch and iteration. Passionate about leveraging data analytics and user research to drive product decisions, Morgan excels at translating complex technical concepts into user-friendly solutions that address real-world problems and create significant business value. They are a strong advocate for collaborative environments and continuous improvement.
Professional Summary
Morgan McDermott's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Launched Flagship AI-Powered Analytics Platform
Led the end-to-end product lifecycle for a new AI-driven analytics platform, resulting in a 40% increase in user engagement and a 25% uplift in subscription revenue within the first year post-launch.
Product Strategy Transformation Award
Recognized for successfully overhauling the company's product strategy, aligning it with emerging market trends and customer needs, which led to a 15% market share growth in a competitive segment.
Keynote Speaker at ProductCon 2023
Delivered a well-received keynote on 'Ethical AI in Product Development' at ProductCon 2023, sharing insights with over 1,000 industry peers.
Mentorship Program Lead
Established and led a company-wide mentorship program for aspiring product managers, successfully mentoring 20+ individuals, several of whom have advanced to senior roles.
Educational Background
Bachelor of Science (BS), Management Information Systems and Marketing
Le Moyne College - Year 2009
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Company Overview
Waterfield TechWaterfield Tech is a global systems integrator specializing in customer experience (CX) and contact center solutions. They partner with organizations to transform their customer engagement through the design, deployment, and management of advanced technologies, including AI-powered automation, omnichannel communication platforms, and data analytics. Their services aim to optimize customer interactions, improve agent productivity, and drive better business outcomes.
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