Monique Marchese
Clarksburg, Maryland,United States
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Monique Marchese is a highly experienced and forward-thinking UX/UI leader with over 15 years dedicated to crafting intuitive, engaging, and impactful digital experiences. Currently based in San Francisco, USA, she excels at translating complex user needs and business requirements into elegant and effective design solutions. Monique possesses a strong command of user research methodologies, interaction design principles, information architecture, and usability testing, consistently advocating for the user throughout the product development lifecycle. She has a proven track record of leading cross-functional teams, mentoring designers, and driving product strategy that aligns with both user satisfaction and business objectives. Monique is passionate about leveraging design to solve real-world problems and is always exploring emerging technologies and design trends to push creative boundaries.
Professional Summary
Monique Marchese's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led Redesign of Core E-commerce Platform
Spearheaded the end-to-end redesign of a major e-commerce platform, resulting in a 25% increase in conversion rates and a 30% improvement in user satisfaction scores within six months of launch.
Established User-Centered Design Process
Developed and implemented a comprehensive user-centered design process across the organization, standardizing research practices, design systems, and collaboration workflows, leading to more consistent and higher-quality product releases.
Innovation Award for Mobile Application
Received an internal Innovation Award for leading the design and successful launch of a novel mobile application that addressed a previously unmet user need, capturing a new market segment.
Mentorship Program Founder
Founded and led a design mentorship program within her department, pairing senior and junior designers to foster skill development, knowledge sharing, and career growth, significantly boosting team morale and retention.
Speaker at UX International Conference
Invited speaker at the UX International Conference 2022, where she presented on 'The Future of Ethical AI in User Experience Design,' sharing insights with industry peers.
Educational Background
Old Dominion University
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a comprehensive range of banking, investing, asset management, and other financial and risk management products and services. The company is committed to making financial lives better through the power of every connection, offering industry-leading support to approximately 69 million consumer and small business clients. Its services include retail banking, wealth management, investment banking, and trading across a broad range of asset classes.
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