Monika Aggarwal
Bengaluru, Karnataka,India
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Monika Aggarwal is a highly accomplished and certified IT professional with extensive experience in Agile methodologies, IT Service Management (ITSM), and large-scale Agile implementations. Her certifications, including Certified ScrumMaster (CSM), ITIL Foundation, PMI Agile Certified Practitioner (PMI-ACP), and SAFe Agilist, demonstrate a strong foundation and commitment to industry best practices. Monika excels in leading and coaching teams, driving Agile transformations, managing complex IT projects, and ensuring alignment between business objectives and IT delivery. She is adept at fostering collaborative environments, improving process efficiency, and delivering high-value solutions in dynamic settings. Her expertise spans across various aspects of project and program management, service delivery, and continuous improvement.
Professional Summary
Monika Aggarwal's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Successful Agile Transformation Initiatives
Led and championed Agile adoption across multiple teams and departments, resulting in increased delivery velocity, improved product quality, and enhanced team morale by effectively implementing Scrum and SAFe frameworks.
ITIL Process Optimization
Instrumental in streamlining IT service management processes based on ITIL best practices, leading to significant reductions in incident resolution times and improved customer satisfaction scores for IT services.
Scaled Agile Framework (SAFe) Implementation
Successfully guided organizations in adopting and scaling Agile using the SAFe framework, facilitating Program Increment (PI) planning, and enabling Agile Release Trains (ARTs) to deliver complex solutions effectively.
Enhanced Project Delivery with PMI-ACP Practices
Applied Agile principles and practices as recognized by PMI-ACP to manage diverse projects, consistently delivering them on time and within budget, while adapting to changing requirements and stakeholder needs.
Mentorship and Team Development
Actively mentored and coached team members and aspiring Agile practitioners, fostering a culture of continuous learning and improvement, and building high-performing, self-organizing teams.
Educational Background
GNIIT, Computers
National Institute of Information Technology - Year 1998
TIBCO - Year 2007
MCP, Computer Science
Microsoft - Year 2000
Bsc, Science
Delhi University - Year 1996
12 standard, Science
D.A.V public School faridabad - Year 1991
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Company Overview
Happiest Minds TechnologiesHappiest Minds Technologies is a 'Born Digital. Born Agile' IT services company, focused on enabling digital transformation for enterprises and technology providers. They leverage next-generation technologies like Artificial Intelligence, Blockchain, Cloud, Digital Process Automation, Internet of Things, Robotics/Drones, and Security to deliver seamless customer experiences, business efficiency, and actionable insights.
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