Mitesh Thakkar is a visionary entrepreneur and the founder of MCube (formerly VMC Technologies), a leading cloud telephony company in India. He is widely recognized for his pioneering work in leveraging missed call solutions for business communication, marketing, and customer engagement, a concept that gained immense traction in the Indian market. With a strong background in technology and a keen understanding of market needs, Mitesh has successfully built MCube into a robust platform offering a suite of cloud communication tools including IVR, toll-free numbers, virtual numbers, and sophisticated analytics. His entrepreneurial journey highlights innovation, customer-centric product development, and the ability to scale a technology business effectively. Mitesh is passionate about helping businesses, from startups to large enterprises, enhance their communication strategies and operational efficiency through accessible and innovative telecom solutions.
Mitesh Thakkar's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Conceptualized and successfully commercialized the 'missed call' phenomenon as a powerful, cost-effective tool for marketing campaigns, user verification, and customer feedback, profoundly impacting how businesses in India engage with their audience.
Established and scaled MCube (formerly VMC Technologies) into one of India's leading cloud telephony and communication platform-as-a-service (CPaaS) providers, serving thousands of businesses across various sectors.
Continuously innovated MCube's product suite to include advanced cloud communication features, analytics, and integrations, addressing the evolving needs of businesses for seamless customer interaction.
Played a significant role in enabling businesses, especially SMEs, to adopt digital communication tools, thereby improving their reach, customer service, and operational agility in the Indian market.
ICFAI Mumbai - Year 2014
Mithibai College of Arts Chauhan Institute of Science and Amrutben Jivanlal College of Commerce and Economics - Year 2008
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HDFC Bank Ltd. is one of India's leading private sector banks, incorporated in August 1994. Headquartered in Mumbai, the bank provides a wide range of banking and financial services including retail banking, wholesale banking, treasury, auto loans, two-wheeler loans, personal loans, loans against property, consumer durable loan, lifestyle loan and credit cards. Following its merger with HDFC Ltd. (a major housing finance company) in July 2023, it has become one of the largest financial services conglomerates globally. It has an extensive network of branches and ATMs across India and also offers robust digital banking solutions to cater to diverse customer needs.
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