Mimi Flanagan is a highly accomplished executive and Managing Director with extensive experience in digital transformation, customer experience, and marketing strategy. She is known for her leadership in guiding global organizations through complex changes, leveraging technology to create innovative solutions, and fostering growth. Currently a key figure at Accenture Song (formerly Accenture Interactive), Mimi has a strong background working with major brands across various industries, helping them to reimagine their businesses and connect with customers in meaningful ways. Her expertise spans areas such as digital strategy, experience design, data-driven marketing, and building high-performing teams. Mimi is passionate about the intersection of creativity, technology, and business impact.
Mimi Flanagan's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
As a Managing Director at Accenture Song, Mimi plays a pivotal role in leading large-scale digital transformation programs for global clients, helping them harness the power of technology and creativity to drive business outcomes and enhance customer engagement.
Consistently recognized for her ability to develop and implement innovative customer experience strategies that deliver measurable results, increase brand loyalty, and create competitive differentiation for clients in dynamic markets.
A respected voice in the industry, contributing to discussions and strategies around the evolving landscape of marketing technology, digital commerce, and customer-centric business models. She has a history of leading teams that push the boundaries of digital innovation.
Known for her commitment to talent development, Mimi has a strong track record of building, mentoring, and leading diverse, high-performing teams capable of tackling complex challenges and delivering exceptional work.
Southern New Hampshire University
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