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Mike Burkland
Alamo, California,United States
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Find Mike Burkland's PhoneWho Is Mike Burkland?
Mike Burkland is a distinguished leader in the technology sector, best known for his transformative tenure at Five9, a leading provider of cloud contact center software. Currently serving as the Chairman of the Board, he previously held the position of CEO from 2008 to 2022. Under his leadership, Five9 evolved from a venture-backed startup into a publicly traded, multi-billion dollar industry leader. His strategic vision and operational expertise were instrumental in navigating the company through its rapid growth, a successful IPO in 2014, and its establishment as a dominant force in the CCaaS (Contact Center as a Service) market. Before Five9, Burkland honed his skills at pioneering enterprise software companies like PeopleSoft, Oracle, and Kana Communications, building a deep understanding of the enterprise software landscape.
How Did Mike Burkland's Career Path Shape Their Journey?
Mike Burkland's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
What Are Mike Burkland's Key Achievements?
Spearheading Five9's Growth and IPO
As CEO, Mike Burkland led Five9 from a private company with approximately $20 million in revenue to a publicly traded market leader. He successfully orchestrated the company's Initial Public Offering (IPO) on NASDAQ in 2014, a pivotal moment that fueled its expansion and cemented its status in the cloud software industry.
Strategic Leadership and Market Navigation
Burkland demonstrated exceptional strategic acumen, notably in 2021 when he guided Five9 through a proposed $14.7 billion acquisition by Zoom. After the deal was terminated, his leadership ensured stability and reinforced the company's strong independent future, leading to continued growth and market confidence.
Glassdoor Top CEO Recognition
In 2017, Burkland was honored with a Glassdoor Employees' Choice Award, recognizing him as one of the highest-rated CEOs in the United States. This award, based on anonymous and voluntary employee feedback, highlighted his effective leadership style and his ability to cultivate a positive and motivating company culture.
What's Mike Burkland's Educational Background?
Master of Business Administration - MBA, Finance
University of California, Berkeley, Haas School of Business - Year 1987
Bachelor's degree, Economics
University of California, Berkeley - Year 1983
Buying Intent Signals for Mike Burkland
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Company Overview
Five9Five9 is a leading provider of cloud contact center software for the digital enterprise. Their solutions enable organizations to manage and optimize customer interactions across various channels, including voice, email, chat, mobile, and social media. By leveraging artificial intelligence (AI), analytics, and workflow automation, the Five9 platform helps businesses increase agent productivity, deliver more personalized customer experiences, and make better decisions.
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