Michelle McCoy
Eugene, Oregon,United States
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Michelle McCoy is a results-driven Senior Product Manager with over 12 years of experience in the tech industry, specializing in SaaS product development, user experience (UX) strategy, and agile methodologies. She has a proven ability to translate complex customer needs into innovative and market-leading product solutions. Michelle is passionate about building cross-functional teams and fostering a collaborative environment to drive product vision from conception through launch and iteration. Her expertise spans market research, competitive analysis, roadmap planning, and data-driven decision-making to achieve key business objectives and enhance user satisfaction.
Professional Summary
Michelle McCoy's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Product Launch Excellence Award 2022
Led the cross-functional team responsible for the successful on-time and under-budget launch of 'InnovateHub', a flagship SaaS product, resulting in a 25% increase in user acquisition in the first quarter post-launch.
Customer-Centric Design Initiative Lead
Championed and implemented a new customer feedback loop and UX research process that directly contributed to a 15% improvement in Net Promoter Score (NPS) and a 10% reduction in customer support tickets for key product lines.
Agile Transformation Champion
Successfully transitioned three development teams to agile scrum methodologies, improving development velocity by 30% and enhancing team morale and predictability in product delivery cycles.
Keynote Speaker at TechProduct Summit 2023
Invited as a keynote speaker to share insights on 'The Future of AI in Product Management', recognized for thought leadership in the product community.
Educational Background
Bachelors of Science, Major: Finance Minor: Computer Information Technology
University of Oregon Lundquist College of Business
College/University Preparatory
Hawaii Baptist Academy
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Company Overview
SELCO Community Credit UnionSELCO Community Credit Union is a member-owned financial cooperative headquartered in Springfield, Oregon, serving members throughout Oregon and parts of Washington. Founded in 1936 by Lane County school employees, SELCO offers a full range of financial services, including personal and business banking, loans (mortgage, auto, personal), credit cards, investment services, and insurance. As a not-for-profit institution, its primary goal is to provide value to its members through competitive rates, lower fees, and personalized service, rather than maximizing profits for shareholders. SELCO is deeply involved in the communities it serves through financial education programs and local support initiatives.
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