Michael Krax
Greater Boston,United States
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Michael Krax is a highly experienced technology executive and thought leader, currently serving as the Chief Technology Officer (CTO) for SAP Customer Experience. With a career spanning over two decades, he has a profound background in software engineering, enterprise architecture, and cloud technologies. Michael is recognized for his strategic vision in driving innovation and digital transformation, particularly in the realms of CRM, e-commerce, and customer data solutions. He has a strong focus on building scalable, resilient, and cutting-edge technology platforms that empower businesses to deliver exceptional customer experiences. His leadership roles have involved managing large, globally distributed engineering teams and spearheading the development of complex, mission-critical software products. Michael is also a proponent of agile methodologies and a culture of continuous learning and improvement within his organizations.
Professional Summary
Michael Krax's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Chief Technology Officer at SAP Customer Experience
Leads the technology strategy and execution for SAP's entire Customer Experience portfolio, overseeing innovation, architecture, and engineering for solutions that help businesses manage their customer interactions.
Driving Cloud Transformation
Instrumental in transitioning SAP Customer Experience solutions to the cloud, focusing on microservices architecture, scalability, and reliability to meet modern enterprise demands.
Leadership in Enterprise Software Development
Over 20 years of experience in leading and delivering large-scale enterprise software projects, with a consistent track record of successful product releases and technological advancements in the CRM and e-commerce space.
Advocate for Composable CX
Champions the vision of Composable Customer Experience, enabling businesses to flexibly assemble best-of-breed solutions to meet their unique needs, moving away from monolithic application suites.
Educational Background
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Company Overview
NotifiedNotified is a global technology partner for public relations, investor relations, and marketing professionals. Their platform helps organizations listen to media and social conversations, create and share compelling content, amplify stories, and measure the impact of their communications efforts. Notified aims to provide a unified solution for managing and optimizing communications strategies, integrating tools for press release distribution (via GlobeNewswire), media monitoring, social listening, webcasting, and IR website management.
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