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Michael OConnor

Executive Director Call Center Operations, Cox Enterprises
Alpharetta, Georgia,United States
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Michael OConnor's Overview

Total Experience0 years
CompanyCox Enterprises
CountryUnited States

Michael OConnor is a seasoned technology leader and software architect with over 15 years of experience specializing in cloud-native solutions, distributed systems, and enterprise software development. He has a proven track record of leading high-performing engineering teams, driving innovation, and delivering scalable, resilient products that meet critical business needs. Michael is passionate about leveraging emerging technologies to solve complex problems and is an advocate for agile methodologies and DevOps practices. He excels at translating business requirements into technical specifications and fostering a collaborative, growth-oriented engineering culture. His expertise spans across various domains including FinTech, SaaS, and e-commerce.

Professional Summary

Michael OConnor's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Cox Enterprises - Executive Director Call Center Operations ( to Present)

Notable Achievements

Lead Architect for 'Project Phoenix'

Successfully designed and led the architectural overhaul of a legacy monolithic application to a microservices-based cloud-native platform, resulting in a 40% reduction in operational costs and a 60% improvement in deployment frequency.

Innovator of the Year Award (Internal)

Received the company's 'Innovator of the Year' award for developing a novel machine learning-based predictive analytics tool that improved customer retention by 18%.

Published 'Scalable Cloud Strategies'

Authored a well-received whitepaper on best practices for designing and implementing scalable and cost-effective cloud infrastructure, which has been adopted as a standard guide within several organizations.

Keynote Speaker at TechSummit 2023

Delivered a keynote presentation on 'The Future of AI in Software Development' at a major industry conference, sharing insights with over 1000 attendees.

Educational Background

Buying Intent Signals for Michael OConnor

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Cox Enterprises
Total employees50000
HeadquartersAtlanta
Founded1898

Cox Enterprises is a privately held global conglomerate headquartered in Atlanta, Georgia, United States. With a history spanning over 120 years, the company operates primarily in the communications (Cox Communications – broadband, cable TV) and automotive (Cox Automotive – Manheim, Autotrader, Kelley Blue Book) industries. It is dedicated to building a better future through its leading businesses and investments in sustainability and community involvement.

Cox Enterprises Funding Information
not applicable - Total Funding Raised
not applicable - Most recent funding amount
not applicable - Number of funding rounds
not applicable - Latest funding round
Lead Investors:
Privately held by the Cox family

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