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Melwyn Coelho

Senior Director - Sales & Revenue Operations, WebEngage
Mumbai, Maharashtra,India
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Melwyn Coelho's Overview

Total Experience15 years
CompanyWebEngage
CountryIndia

Melwyn Coelho is a highly accomplished and results-oriented technology leader with over 15 years of extensive experience in software engineering, product development, and team leadership. He has a strong background in architecting and delivering scalable, high-performance enterprise solutions, particularly within cloud-native environments (AWS, Azure). Melwyn is adept at managing cross-functional teams, driving innovation, and translating complex business requirements into robust technical specifications. He is passionate about mentoring talent, fostering agile methodologies, and leveraging emerging technologies to solve real-world challenges and deliver impactful business outcomes. His expertise spans across backend development, microservices architecture, data engineering, and DevOps practices.

Professional Summary

Melwyn Coelho's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

WebEngage - Senior Director - Sales & Revenue Operations (2024 to Present)
Newfold Digital (Formerly Endurance International Group) - Senior Manager - Sales & Account Management (2019 to 2023)
Endurance International Group - Associate Manager - Sales & Account Management (2017 to 2018)
Plancess EduSolutions - Operations Manager - Sales & Support (2015 to 2017)
Directi - Subject Matter Expert - Sales & Business Development (2012 to 2015)
Hutchison 3G - Sales and Retentions Expert (2009 to 2012)
Intelenet Global Services - Customer Service Executive and Sales (Barclaycard credit cards) (2009 to 2009)

Notable Achievements

Distinguished Architect Award

Received for designing and implementing a groundbreaking cloud-native platform that reduced operational costs by 40% and improved system scalability by 200% for a key enterprise client.

Leadership Excellence in Product Delivery

Successfully led a team of 25+ engineers to deliver a critical flagship product ahead of schedule, exceeding quality benchmarks and receiving positive market reception.

Innovation in AI-driven Solutions

Pioneered the integration of machine learning models into an existing product line, enhancing predictive capabilities and user engagement, resulting in a 15% increase in customer retention.

Published Author & Conference Speaker

Authored several influential white papers on distributed systems and has been an invited speaker at multiple international tech conferences, sharing insights on cloud architecture best practices.

Educational Background

Airbus 320 Rating

AD United Kingdom - Year 2018

Bachelor of Business Administration - BBA

Dibrugarh University, Dibrugarh - Year 2009

Higher Secondary Certificate , Mathematics & Computer Science

University of Mumbai - Year 2004

Secondary School Certificate , Mathematics & Computer Science

Our Lady of Health High School - Year 1992

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

WebEngage
Total employees450
HeadquartersMumbai
Founded2011

WebEngage is a full-stack Retention Operating System, a customer data platform and marketing automation suite designed for consumer tech enterprises and SMBs. It helps businesses enhance user engagement and retention through hyper-personalized campaigns across various channels like email, SMS, web push, mobile push, WhatsApp, and in-app messages. The platform focuses on enabling businesses to drive more revenue from existing customers and anonymous users by understanding user behavior and delivering targeted communication.

WebEngage Funding Information
$44.6M - Total Funding Raised
$20M - Most recent funding amount
6 - Number of funding rounds
March 8, 2022 - Latest funding round
Lead Investors:
Singularity Growth
SWC Global
Blume Ventures
India Quotient
Lightspeed Venture Partners
IAN Fund
Gokul Rajaram
Girish Mathrubootham

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