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Dr. Melvin Heng is the Chief Executive Officer (CEO) of Gleneagles Hospital Singapore, a prominent private tertiary care hospital under the IHH Healthcare network. With a background as a medical doctor, he transitioned into healthcare management, bringing a valuable clinical perspective to his executive roles. Dr. Heng is known for his focus on driving operational excellence, enhancing patient-centric care, and spearheading strategic growth initiatives. His leadership emphasizes leveraging innovation and digital transformation to improve healthcare delivery and patient outcomes. Before assuming the CEO position at Gleneagles, he held other significant leadership roles within the IHH Healthcare group, including Chief Operating Officer (COO) at Mount Elizabeth Hospital, demonstrating a strong track record in hospital operations and management. He is committed to advancing the quality and accessibility of healthcare services in Singapore and the broader region.
Dr Melvin Heng's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Appointed to lead one of Singapore's premier private hospitals, overseeing its overall strategy, operations, financial performance, and commitment to delivering high-quality patient care and medical excellence.
Successfully managed and optimized hospital operations in previous senior roles, contributing to improved efficiency, patient satisfaction, and clinical outcomes within the IHH Healthcare network.
Championing the adoption of innovative medical technologies and digital health solutions to enhance patient experience, streamline clinical workflows, and improve healthcare delivery at Gleneagles Hospital.
Leading initiatives focused on enhancing patient safety, quality of care, and overall patient experience through continuous improvement programs and fostering a culture of compassionate care.
Instrumental in developing and executing strategic plans for hospital growth, including the expansion of specialized medical services and upgrading facilities to meet evolving patient needs.
MIT Sloan School of Management - Year 2020
Frankfurt School of Finance & Management - Year 2016
National University of Singapore - Year 2015
University of London - Year 2004
Singapore Management University - Year 2019
The Johns Hopkins University - Carey Business School - Year 2017
Singapore Management University - Year 2022
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Thomson Medical Group is one of Asia's largest healthcare players. Headquartered in Singapore, it is a leading provider of integrated healthcare services, primarily focusing on women's and children's health. Their services span from obstetrics and gynaecology, paediatrics, fertility services, to specialised medical care, diagnostic imaging, and health screening. They operate hospitals and clinics in Singapore and Malaysia, aiming to provide comprehensive and patient-centric medical care throughout different life stages.
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