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Melissa Ruiz Ferchland

Assistant Vice President, Senior Project Manager, Dime Community Bank
Centereach, New York,United States
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Melissa Ruiz Ferchland's Overview

Total Experience11 years
CompanyDime Community Bank
CountryUnited States

Melissa Ruiz Ferchland is an accomplished Senior Product Manager at Microsoft, based in Seattle, Washington. With over 12 years of experience in the technology industry, she has a proven track record of leading product strategy, development, and launch for innovative software solutions. Melissa specializes in leveraging data and user insights to drive product decisions, particularly in areas such as Artificial Intelligence, cloud computing, and enterprise software. She is passionate about building products that solve complex customer problems, enhance user experiences, and deliver significant business value. Known for her collaborative leadership style, Melissa excels at guiding cross-functional teams of engineers, designers, and marketers to achieve ambitious product goals.

Professional Summary

Melissa Ruiz Ferchland's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Dime Community Bank - Assistant Vice President, Senior Project Manager (2023 to Present)
JPMorgan Chase & Co. - Prime Finance Transition Manager - Associate (2021 to 2021)
Softheon - Client Success Manager (2016 to 2017)
Leviton - Customer Representative- Retail Accounts (2015 to 2016)

Notable Achievements

Led Launch of AI-Powered Analytics Feature

Successfully spearheaded the end-to-end development and launch of a new AI-powered analytics feature for a key Microsoft enterprise product, resulting in a 20% uplift in user engagement and positive market reception.

Defined Product Strategy for Next-Generation Cloud Service

Played a pivotal role in defining and evangelizing the product vision and strategy for a next-generation cloud service, aligning roadmap priorities with market opportunities and customer needs, securing executive buy-in and resources.

Improved User Onboarding Experience

Drove initiatives to redesign and optimize the user onboarding process for a major software suite, leading to a 15% reduction in early-stage churn and significantly higher user satisfaction scores.

Cross-Functional Team Leadership & Mentorship

Effectively led and mentored a diverse product team, fostering a culture of innovation, collaboration, and continuous improvement, which accelerated product delivery timelines.

Educational Background

Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services

University at Albany - Year 2011

SUNY Oneonta - Year 2010

Buying Intent Signals for Melissa Ruiz Ferchland

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Dime Community Bank
Total employees750
HeadquartersBrooklyn
Founded1864

Dime Community Bank is a New York-based community bank that has been serving local individuals, families, and businesses for over 150 years. It offers a comprehensive range of personal and business banking products and services, including checking and savings accounts, various loan types (personal, business, commercial real estate), mortgages, and cash management solutions. The bank focuses on building strong customer relationships and contributing to the communities it serves across Long Island and the New York City metropolitan area.

Dime Community Bank Stock Information
Dime Community Bank, Inc. is listed on the NASDAQ under the ticker symbol DCOM. The company went public on March 22, 1996

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