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Melissa Daniels

Senior Director of Customer Support, LINQ
Comfort, Texas,United States
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Melissa Daniels's Overview

Total Experience22 years
CompanyLINQ
CountryUnited States

Melissa Daniels is a results-oriented and innovative Senior Product Manager with over 12 years of experience in conceptualizing, developing, and launching successful digital products in the SaaS and e-commerce sectors. She has a proven track record of leading cross-functional teams, driving product strategy from ideation to market, and utilizing data-driven insights to enhance user experience and achieve business objectives. Melissa is passionate about user-centric design, agile methodologies, and leveraging emerging technologies to solve complex problems. She is known for her strong analytical skills, excellent communication, and her ability to foster collaborative environments that encourage creativity and high performance.

Professional Summary

Melissa Daniels's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

LINQ - Senior Director of Customer Support (2025 to Present)
AlertMedia - Senior Director of Customer Success and Support (2022 to 2024)
Oracle - Cloud Account Manager (2016 to 2017)
VMware - Inside Account Manager, Commercial Sales (2014 to 2016)

Notable Achievements

Launched Flagship SaaS Platform

Led the end-to-end development and launch of a new enterprise SaaS platform, acquiring 50+ key clients within the first year and exceeding revenue targets by 20%.

Increased User Engagement by 40%

Redesigned the user onboarding flow for a major e-commerce application, resulting in a 40% increase in user engagement and a 15% uplift in conversion rates.

Speaker at 'ProductCon 2023'

Selected as a keynote speaker at ProductCon 2023, presenting on 'The Future of AI in Product Management' to an audience of over 1000 industry professionals.

Patented Innovative Recommendation Algorithm

Co-invented and patented a novel machine learning algorithm for personalized product recommendations, significantly improving cross-sell and upsell opportunities.

Educational Background

Bachelor of Fine Arts

Texas State University

Marie Forleo B-school

Buying Intent Signals for Melissa Daniels

Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

LINQ
Total employees120
HeadquartersBirmingham
Founded2020

Linq is a networking platform that leverages QR codes and NFC technology through smart business cards, tags, and other accessories. It allows professionals to instantly share contact information, social media profiles, payment apps, and more, aiming to replace traditional paper business cards and make networking more efficient and digitally integrated. Users can customize their Linq profiles and track engagement through an accompanying app.

LINQ Funding Information
$9.8M - Total Funding Raised
$6.5M - Most recent funding amount
3 - Number of funding rounds
Sep 7, 2022 - Latest funding round
Lead Investors:
Soma Capital
Tribe Capital
Bungalow Capital
Forefront Venture Partners
Jim Pallotta

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