Melanie Kirschner
San Francisco, California,United States
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Melanie Kirschner is a highly accomplished Senior Product Designer with over a decade of experience in creating intuitive, user-centered digital experiences for web and mobile platforms. She possesses a strong passion for solving complex problems through innovative design solutions, blending user research, interaction design, and visual aesthetics. Melanie excels in collaborative environments, working closely with product managers, engineers, and stakeholders to translate business requirements and user needs into compelling and effective products. Her expertise spans the entire design lifecycle, from initial concept and wireframing to high-fidelity prototyping and usability testing, consistently aiming to enhance user engagement and drive business growth.
Professional Summary
Melanie Kirschner's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led Redesign of Core E-commerce Platform
Successfully led the end-to-end redesign of a major e-commerce platform, resulting in a 25% increase in conversion rates and a 15% improvement in user satisfaction scores within the first six months post-launch.
Innovator of the Year Award 2021
Received the internal 'Innovator of the Year' award for developing a novel interactive onboarding experience that significantly reduced user churn by 30% for a flagship SaaS product.
Established Design System for Scalability
Championed and implemented a comprehensive design system that streamlined the design and development workflow, reducing inconsistencies and improving development efficiency by 40% across multiple product teams.
Published Research on Inclusive Design Practices
Authored and presented a whitepaper on 'Advancing Inclusive Design in Enterprise Software' at a leading industry conference, contributing to best practices in accessibility and user-centric design.
Educational Background
JavaScript Development
General Assembly - Year 2017
Front-End Web Development
General Assembly - Year 2016
Bachelor of Arts (B.A.), Mathematics
University of Southern California
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Company Overview
SegmentSegment is a customer data platform (CDP) that helps companies collect, unify, and control their customer data. It allows businesses to gather customer data from various sources (web, mobile, servers) and send it to hundreds of tools for analytics, marketing automation, and data warehousing, enabling personalized experiences and informed decision-making. Segment was acquired by Twilio in 2020.
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