Mehgan Aiken
Boston, Massachusetts,United States
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Mehgan Aiken is a seasoned executive leader with over two decades of experience in building and scaling customer-centric products and experiences for global brands. She currently serves as the Chief Product & Experience Officer at Ancestry, where she leads the product management, design, user research, and content strategy teams. Her expertise lies in understanding customer needs, leveraging data insights, and fostering collaborative environments to deliver innovative solutions that drive engagement and business growth. Throughout her career, Mehgan has demonstrated a strong ability to lead large, diverse teams and transform user experiences, previously holding significant leadership roles at GoDaddy as Chief Experience Officer, and prior to that at NerdWallet, Hotwire (Expedia Group), and Trulia (Zillow Group). She is passionate about creating products that genuinely improve people's lives.
Professional Summary
Mehgan Aiken's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Chief Product & Experience Officer at Ancestry
Leads the global product vision, strategy, and execution for Ancestry, overseeing product management, design, research, and content to help millions discover their family history and gain deeper insights into their lives.
Former Chief Experience Officer at GoDaddy
Spearheaded the global customer experience strategy, leading teams responsible for product design, user research, content design, and customer care solutions to empower everyday entrepreneurs worldwide.
Key Leadership Roles in Product and Design
Held pivotal Vice President roles at NerdWallet (Product & Design), Hotwire (Product Management & User Experience Design), and Trulia, significantly contributing to product innovation, user growth, and building high-performing teams.
Advocate for Customer-Centricity and Data-Driven Design
Consistently championed customer-centric methodologies and fostered data-informed decision-making processes to enhance product usability, customer satisfaction, and overall business impact across multiple organizations.
Educational Background
Bachelor's degree
Saint Anselm College - Year 1999
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Company Overview
Bank of AmericaBank of America is a major American financial institution providing a wide range of services to individuals, businesses, and corporations. For everyday consumers, this includes checking and savings accounts, credit cards, mortgages, and auto loans. Small businesses can access loans, cash management, and payment solutions. For larger corporations and institutions, Bank of America offers investment banking, wealth management, and global market services. With a vast network of branches, ATMs, and robust online and mobile banking platforms, it aims to make financial services accessible and convenient for its millions of customers worldwide.
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