Meg Grassi
Lexington County, South Carolina,United States
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Meg Grassi is an accomplished product leader with extensive experience in shaping product vision, strategy, and execution for high-growth technology companies. Currently serving as the VP of Product at Intercom, she is passionate about building customer-centric products that solve real-world problems and drive business impact. Meg is known for her ability to lead and mentor high-performing product teams, fostering a culture of innovation, collaboration, and continuous improvement. Her expertise spans across SaaS, B2B products, platform strategy, and user experience, with a strong focus on leveraging data and customer insights to inform product decisions.
Professional Summary
Meg Grassi's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
VP of Product at Intercom
Leads and scales the product organization at Intercom, a leading customer communications platform. Responsible for product vision, strategy, roadmap, and execution across multiple product lines, significantly contributing to the company's growth and market leadership.
Champion of Customer-Centric Product Development
Consistently advocates for and implements processes that place customer feedback and insights at the core of the product development lifecycle, ensuring products meet and exceed user expectations.
Leader in Scaling Product Teams
Successfully built and mentored product management teams, fostering talent and creating an environment conducive to innovation and high performance in fast-paced tech settings.
Keynote Speaker and Thought Leader
Shares insights on product management, leadership, and customer experience at industry conferences and events, contributing to the broader product community.
Educational Background
Bachelor of Science (B.S.), Sports Management
Clemson University - Year 2001
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Company Overview
Palmetto GBAPalmetto GBA, LLC, a wholly-owned subsidiary of BlueCross BlueShield of South Carolina, is a leading provider of administrative services for the federal government’s Medicare program and other healthcare initiatives. They specialize in processing medical claims, providing customer service to beneficiaries and healthcare providers, and developing technology solutions to support these large-scale, complex government health benefit programs. From an end-user perspective, this means they are a key operational partner ensuring that Medicare and other government healthcare programs run smoothly, payments are handled correctly, and support is available for those navigating these systems.
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