Mary Wathen
Mission Viejo, California,United States
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Mary Wathen is a highly accomplished User Experience (UX) Director with over 15 years of dedicated experience in crafting intuitive, engaging, and accessible digital products. She possesses a deep understanding of user-centered design principles, research methodologies, and agile development processes. Mary has a proven track record of leading and mentoring cross-functional design teams to deliver innovative solutions for complex problems across various platforms, including web, mobile, and enterprise applications. She is passionate about leveraging user insights to drive product strategy and create meaningful experiences that align with business objectives. Mary is adept at stakeholder management, advocating for the user, and fostering a collaborative design culture within organizations.
Professional Summary
Mary Wathen's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Redesign of Flagship E-commerce Platform
Led the complete UX overhaul of a major e-commerce platform, resulting in a 40% increase in conversion rates, a 25% decrease in cart abandonment, and significantly improved customer satisfaction scores within 12 months of launch.
Established User Research Practice
Built and scaled a user research practice from the ground up for a Series B startup, integrating continuous discovery and usability testing into the product development lifecycle, which directly influenced key product pivots and feature enhancements.
Accessibility Excellence Award
Spearheaded an initiative to ensure WCAG 2.1 AA compliance across all company digital products, leading her team to receive an internal 'Accessibility Excellence Award' and significantly broadening the product's user base.
Mentorship Program Development
Developed and launched a successful mentorship program for junior and mid-level designers within the organization, fostering skill development and career growth, leading to improved team retention and performance.
Educational Background
Business
Stanford University
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Company Overview
Motorola SolutionsMotorola Solutions is a global leader in public safety and enterprise security. Their technologies in land mobile radio mission-critical communications, video security & access control and command center software, bolstered by managed & support services, create the most integrated technology ecosystem to make communities safer and help businesses stay productive and secure. End-users, such as first responders and enterprise workers, rely on their solutions to communicate, collaborate, and respond effectively in critical moments.
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