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Mary McDougald

Director of Customer Operations, Barco
Suwanee, Georgia,United States
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Mary McDougald's Overview

Total Experience27 years
CompanyBarco
CountryUnited States

Mary McDougald is a highly accomplished Principal UX Designer with over 15 years of experience in crafting intuitive, engaging, and accessible digital experiences for a diverse range of global clients and in-house products. She possesses a deep understanding of user-centered design principles, information architecture, interaction design, and usability testing. Mary is passionate about leveraging research and data to inform design decisions, and she excels at leading cross-functional teams to deliver innovative solutions that meet both user needs and business objectives. She is a strong advocate for inclusive design practices and is committed to creating products that are usable by people of all abilities. Mary is also a frequent speaker at industry conferences and actively mentors junior designers.

Professional Summary

Mary McDougald's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Barco - Director of Customer Operations (2019 to Present)
ISI - Marketing Coordinator (2001 to 2007)
Medical Staff Development - Director of Member Services (1999 to 2001)

Notable Achievements

Led Redesign of Enterprise SaaS Platform

Spearheaded the complete redesign of a flagship enterprise SaaS platform, resulting in a 30% increase in user adoption, a 20% reduction in support tickets, and significantly improved user satisfaction scores within the first year post-launch.

Innovator of the Year Award 2021

Received the 'Innovator of the Year' award at TechSolutions Inc. for developing a novel framework for rapid prototyping and user feedback that accelerated product development cycles by 25%.

Published Author on UX Strategy

Authored the critically acclaimed book 'The Empathetic Interface: Designing for Real People,' which has become a recommended text in several university design programs and a go-to resource for UX professionals.

Keynote Speaker at UX World Conference

Delivered a keynote presentation on 'The Future of Accessible Design' at the annual UX World Conference, addressing an audience of over 2,000 industry professionals.

Educational Background

Masters, Health Sciences

Georgia State University - Year 1991

Bachelors, Health Sciences

Florida State University - Year 1988

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Barco
Total employees3307
HeadquartersKortrijk
Founded1934

Barco is a global technology company specializing in visualization and collaboration solutions. From an end-user perspective, this means they create high-quality display systems like projectors for cinemas and events, video walls for control rooms and corporate lobbies, medical displays for diagnostics and surgery, and wireless conferencing solutions (like ClickShare) for meeting rooms. Their products aim to help people see critical information clearly, share data effectively, and work together more efficiently across various professional markets including entertainment, enterprise, and healthcare.

Barco Stock Information
Barco, Inc. is listed on the Euronext Brussels under the ticker symbol BAR. The company went public on June 15, 1987

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