Mark Wilson
Jacksonville, Florida,United States
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Mark Wilson is a highly accomplished and results-oriented Senior Product Manager with 15 years of experience in the tech industry, specializing in SaaS and mobile application development. Based in Austin, Texas, Mark has a proven track record of leading cross-functional teams to deliver innovative products that meet market demands and drive business growth. He is adept at market research, product strategy, roadmap planning, agile methodologies, and user-centric design. Mark is passionate about leveraging data analytics to inform product decisions and creating seamless user experiences. He is known for his strong communication skills, ability to bridge technical and business stakeholders, and his commitment to fostering a collaborative team environment.
Professional Summary
Mark Wilson's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Launched Flagship SaaS Product 'InnovateSuite'
Led the end-to-end product lifecycle for 'InnovateSuite', a B2B SaaS platform, from conceptualization to market launch. Achieved 10,000+ active users and $2M ARR within the first 18 months, exceeding initial targets by 40%.
Mobile App Redesign - 30% Engagement Uplift
Spearheaded the complete redesign of a key consumer mobile application, resulting in a 30% increase in daily active users and a 25% improvement in user retention rates through enhanced UX/UI and feature optimization.
Product Team Expansion and Mentorship
Successfully scaled the product management team from 3 to 10 members, implementing robust product processes and mentoring junior product managers, leading to improved team velocity and product quality.
Data-Driven Feature Prioritization Framework
Developed and implemented a data-driven feature prioritization framework that reduced development ambiguity and improved alignment with strategic business objectives, leading to more impactful product releases.
Educational Background
Associate of Arts - AA, Business
Florida State College at Jacksonville - Year 1990
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Company Overview
First Citizens BankFirst Citizens Bank, a subsidiary of First Citizens BancShares, Inc. (NASDAQ: FCNCA), is one of the largest family-controlled banks in the United States. Headquartered in Raleigh, North Carolina, it provides a comprehensive range of retail and commercial banking services to individuals, businesses, and professionals. The bank has a long history of stability and growth, significantly expanding its footprint and capabilities through strategic acquisitions, including the notable acquisition of Silicon Valley Bank in 2023, which substantially increased its assets and national presence. They focus on building long-term relationships with customers by offering personalized service and a wide array of financial products.
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