Marc Metrick
New York, New York,United States
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Marc Metrick is the Chief Executive Officer of Saks, the premier luxury e-commerce platform. With an extensive career in retail spanning nearly three decades, much of it dedicated to the Saks Fifth Avenue brand, Metrick has a profound understanding of the luxury consumer and market dynamics. He first joined Saks Fifth Avenue in 1995, holding various roles until 2007. He later rejoined Hudson's Bay Company (HBC) in 2012 and was appointed President of Saks Fifth Avenue in April 2015. In March 2021, he spearheaded the strategic decision to separate Saks Fifth Avenue's e-commerce business into a standalone company, Saks, where he currently serves as CEO. His leadership focuses on digital innovation, enhancing the customer experience through personalization, and driving growth in the competitive online luxury space. He is known for his data-driven approach and commitment to evolving the Saks brand for the modern era, emphasizing a strong connection with high-value customers.
Professional Summary
Marc Metrick's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Spearheaded Saks' E-commerce Separation and Growth
Successfully led the strategic separation of Saks Fifth Avenue's e-commerce platform into a standalone company, Saks, in March 2021. This move attracted a $500 million minority equity investment from Insight Partners, valuing the new entity at $2 billion, and positioned it for accelerated digital growth and enhanced focus on the luxury online market.
Driving Digital Innovation and Personalization at Saks
Championed significant investments in technology, data analytics, and personalization to enhance the online luxury shopping experience. Under his leadership, Saks has focused on leveraging customer data to offer curated assortments, personalized recommendations, and improved digital services to its discerning clientele.
Long-standing Leadership and Brand Stewardship at Saks Fifth Avenue
Demonstrated sustained leadership within the Saks Fifth Avenue ecosystem, initially from 1995-2007 in various merchandising and strategy roles, and rejoining in 2012. Ascended to President of Saks Fifth Avenue in 2015, guiding the iconic brand through various market shifts before taking the helm of the e-commerce entity, showcasing deep commitment and understanding of the luxury brand's heritage and future potential.
Navigating Retail Challenges and Transformation
Successfully guided Saks Fifth Avenue and subsequently Saks (e-commerce) through challenging retail environments, including the evolving landscape post-pandemic, by adapting strategies to meet shifting consumer demands and focusing on high-value customer engagement and retention.
Educational Background
BS, Business Administration and Management, General
Boston University
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Company Overview
Saks GlobalSaks Global, leveraging the esteemed heritage of Saks Fifth Avenue, operates as a premier luxury e-commerce platform. It offers customers an expertly curated selection of high-end fashion, designer apparel, handbags, shoes, jewelry, cosmetics, and home goods. The platform aims to deliver a sophisticated and seamless online shopping experience, connecting discerning consumers worldwide with iconic and emerging luxury brands. It focuses on digital innovation while upholding the tradition of quality and service associated with the Saks name.
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