Manikandan Sridharan is the Co-founder and Chief Technology Officer (CTO) of Freshworks Inc., a leading global SaaS company headquartered in San Mateo, California, with significant operations in Chennai, India. With over two decades of experience in the technology sector, Manikandan has been instrumental in shaping Freshworks' product vision and technological architecture since its inception in 2010. He oversees the company's global engineering, product development, and technology infrastructure. His expertise lies in building scalable, secure, and user-friendly software products. Before co-founding Freshworks, he held various technology leadership roles, including at Zoho Corporation. Manikandan is passionate about democratizing software and empowering businesses with powerful, easy-to-use tools.
Manikandan Sridharan's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Co-founded Freshworks (initially Freshdesk) in 2010, growing it from a single product startup to a multi-billion dollar, publicly-traded SaaS company with a diverse suite of business software.
As CTO, spearheaded the development and scaling of Freshworks' multi-product platform, serving millions of users across various business functions including customer service, IT service management, CRM, and HR management.
Played a key leadership role in Freshworks' successful Initial Public Offering (IPO) on the Nasdaq stock exchange in September 2021, a landmark event for Indian SaaS companies.
Continues to drive the product strategy and technological roadmap for Freshworks, focusing on AI-powered enhancements and ensuring the platform meets the evolving needs of a global customer base ranging from SMBs to enterprises.
Annamalai University - Year 1993
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