Mandy Lombardo
Augusta, Georgia,United States
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Mandy Lombardo is a seasoned and results-oriented product leader with over 15 years of experience in the technology industry, specializing in SaaS product management, user experience (UX) strategy, and agile development methodologies. She has a proven track record of successfully launching and scaling innovative products that meet both user needs and business objectives. Mandy is passionate about leveraging data-driven insights to inform product decisions and fostering collaborative environments where cross-functional teams can thrive. Her expertise spans market analysis, product roadmap development, go-to-market strategy, and building exceptional customer experiences. She is known for her strategic thinking, problem-solving skills, and her ability to translate complex technical concepts into clear, actionable plans.
Professional Summary
Mandy Lombardo's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Led Successful Launch of Flagship SaaS Platform
Directed the end-to-end product lifecycle for a new enterprise SaaS platform, resulting in a 200% increase in user adoption within the first year and exceeding revenue targets by 30%.
Redefined User Experience for Core Product Line
Spearheaded a major UX overhaul for a mature product line, leading to a 40% improvement in customer satisfaction scores and a 25% reduction in support ticket volume.
Pioneered AI Integration in Customer Analytics
Championed and managed the integration of AI-powered predictive analytics into a customer data platform, enabling clients to achieve more targeted marketing campaigns and improved ROI.
Scaled Product Team and Processes
Grew the product management team by 50% while implementing streamlined agile processes, improving development velocity and team morale significantly.
Keynote Speaker at Industry Conference
Recognized as a thought leader and invited to deliver a keynote presentation on 'The Future of AI in Product Management' at a leading industry conference.
Educational Background
Bachelor of Business Administration - BBA
University of South Carolina
Georgia Banking School
GBA/University of Georgia - Year 2017
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Company Overview
Queensborough National Bank and Trust Co.Queensborough National Bank & Trust Co. is a community bank headquartered in Louisville, Georgia, serving East Central Georgia and the South Carolina Lowcountry. Founded in 1902, it provides a comprehensive range of personal and business banking services, including checking and savings accounts, loans (personal, mortgage, commercial), wealth management, and trust services. The bank emphasizes strong community ties, personalized customer service, and financial solutions tailored to the needs of its local customers and businesses.
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