Lisa Mullings is the President and CEO of NATSO, the national association representing America's travel plaza and truckstop industry. She has been leading NATSO since 2004, and has been with the organization since 1995, previously serving as Vice President of Public Affairs and Counsel. In her role, Lisa directs the association’s efforts to advocate on behalf of the industry before Congress and federal agencies, and to provide resources and education to NATSO members. Her leadership focuses on ensuring a favorable business and regulatory environment for truckstops and travel plazas, enabling them to efficiently serve professional drivers and the motoring public. She is a recognized expert on issues impacting the industry, including fuel retailing, transportation policy, labor, and operational best practices.
Lisa Mullings's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Successfully served as President and CEO of NATSO since January 2004, and with the organization since 1995, providing consistent vision and strategic direction for the national association representing the travel plaza and truckstop industry for over two decades.
Spearheaded numerous successful advocacy campaigns on behalf of NATSO members, influencing federal and state legislation and regulations critical to the travel plaza and truckstop business, including issues related to highway funding, fuel policy, and labor laws.
Promoted initiatives for the adoption of new technologies, alternative fuels infrastructure (like EV charging and hydrogen), and enhanced amenities within travel plazas to meet the evolving needs of professional truck drivers and the traveling public.
Provided critical leadership and guidance to the industry during significant challenges, such as economic downturns, fuel price volatility, and the COVID-19 pandemic, helping members navigate operational difficulties and ensure the continuity of essential services.
Strengthened NATSO's role as a central resource for its members by enhancing educational programs, networking opportunities like The NATSO Show, and the dissemination of best practices to improve operational efficiency and profitability.
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