Lisa Allen is a seasoned Senior UX Researcher with over 12 years of experience dedicated to understanding user needs and translating them into actionable insights that drive product strategy and design. Based in Austin, TX, Lisa excels in a mixed-methods approach, adeptly combining qualitative techniques like in-depth interviews, usability testing, and ethnographic studies with quantitative data analysis from surveys and A/B testing. She is passionate about creating intuitive and impactful user experiences that bridge the gap between user desires and business objectives. Lisa has a strong track record of collaborating with cross-functional teams including designers, product managers, and engineers to deliver user-centered solutions in fast-paced tech environments. She is particularly skilled in journey mapping, persona development, and advocating for the user throughout the entire product development lifecycle.
Lisa Allen's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Led the end-to-end UX research for a major redesign of the company's flagship product dashboard, resulting in a 35% increase in task completion rates and a 25% reduction in user-reported errors. Key contributions included foundational research, persona development, iterative usability testing, and post-launch evaluation.
Championed and implemented a centralized user research repository, democratizing access to insights across the organization. This initiative improved research efficiency by 40% and fostered a more user-centric culture.
Authored a well-received article on Medium (and subsequently a chapter in a collaborative book) discussing ethical considerations and best practices for empathetic design in AI-driven applications, influencing internal design principles.
Presented a case study on 'Scaling UX Research in Agile Environments' at the UXPA International Conference, sharing insights and methodologies with the broader UX community.
University of North Texas - Year 1985
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