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Zack Lim
Los Angeles Metropolitan Area,United States
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Find Zack Lim's PhoneWho Is Zack Lim?
Zack Lim is a dynamic and results-oriented technology leader with over 12 years of experience in software engineering, product management, and strategic innovation, primarily within the SaaS and FinTech sectors. He has a strong track record of building and scaling high-performing engineering teams, driving product vision from conception to market launch, and implementing cutting-edge solutions that enhance user experience and business growth. Zack is passionate about leveraging emerging technologies like AI and blockchain to solve real-world problems and is known for his collaborative leadership style, fostering environments of continuous learning and agile development. He excels at bridging the gap between technical complexities and business objectives, ensuring alignment across stakeholders to deliver impactful products.
How Did Zack Lim's Career Path Shape Their Journey?
Zack Lim's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
What Are Zack Lim's Key Achievements?
Led Development of Award-Winning FinTech Platform
Spearheaded the architecture and development of a novel FinTech platform that secured the 'Most Innovative Financial Solution' award in 2021. The platform onboarded over 500,000 users within its first year and processed over $100M in transactions.
Scaled Engineering Team and Improved Release Velocity
Grew the core engineering team from 5 to 25 developers within two years, implementing agile methodologies and CI/CD pipelines that resulted in a 40% improvement in release frequency and a 60% reduction in critical bugs post-launch.
Pioneered AI-Powered Recommendation Engine
Conceived and led the project to integrate an AI-powered recommendation engine into a flagship SaaS product, leading to a 15% increase in user engagement and a 10% uplift in subscription renewals.
Published Research on Scalable Distributed Systems
Co-authored and presented influential research papers on building scalable and resilient distributed systems at international technology conferences, contributing to best practices in the field.
What's Zack Lim's Educational Background?
Master of Business Administration - MBA, Marketing
University of Michigan - Stephen M. Ross School of Business - Year 2018
Master of Science - MS, Data Science
University of Michigan - School of Information - Year 2018
Bachelor's degree, Industrial Engineering
Dong-A University
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Company Overview
RetenticsRetentics is a Customer Data Platform (CDP) and Marketing Automation solution designed to help businesses unify customer data from various touchpoints. It enables companies to gain deeper customer insights, segment audiences effectively, and deliver personalized marketing campaigns across multiple channels, ultimately aiming to improve customer engagement, retention, and lifetime value for B2C brands.
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