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Walter Liewald is a seasoned executive leader with extensive experience in the technology sector, particularly within the SAP ecosystem. He has held significant leadership roles focusing on customer success, cloud services, and global operations. Walter is recognized for his strategic vision in driving digital transformation initiatives, fostering customer-centric approaches, and leading large, globally distributed teams. His expertise spans across enterprise software solutions, business development, and enhancing customer value through innovative service delivery and support models. He is passionate about helping organizations leverage technology to achieve their business objectives and navigate complex market changes.
Walter Liewald's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
As a key executive at SAP (e.g., former EVP, Head of Global Cloud Services or similar senior roles), Walter Liewald has been instrumental in shaping and executing strategies that significantly enhanced customer satisfaction, adoption, and retention for SAP's cloud offerings on a global scale. This involved transforming service delivery models and building robust customer support frameworks.
Played a pivotal role in SAP's transition towards cloud-first solutions, overseeing critical aspects of cloud service operations, infrastructure, and customer engagement. This involved leading teams to ensure reliability, scalability, and security of SAP's cloud portfolio.
Consistently advocated for and implemented customer-centric approaches within SAP, ensuring that product development, service delivery, and support mechanisms were aligned with evolving customer needs and expectations in the digital era.
Successfully built and led diverse, high-performing global teams responsible for delivering complex technology solutions and support services, fostering a culture of collaboration, innovation, and excellence.
Universidad Simón Bolívar - Year 2000
Universidad Simón Bolívar - Year 1992
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InterNations is the world's largest global community for people who live and work abroad. It offers its members a platform to connect with fellow expatriates and global minds in their city, find information and advice about their new environment, and join various events and activities to feel at home and make new friends. With local communities in over 420 cities worldwide, InterNations aims to make life easier for expats by helping them integrate into their host country and culture.
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