Leslie Lacy
Dallas-Fort Worth Metroplex,United States
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Leslie Lacy is a seasoned User Experience Design Lead with 12 years of expertise in crafting intuitive and engaging digital products. Currently based in Austin, Texas, she has a strong background in user research, interaction design, and usability testing, consistently translating complex user needs into elegant and effective design solutions. Leslie is passionate about human-centered design principles and has a proven track record of leading cross-functional teams to deliver impactful user experiences for SaaS platforms, mobile applications, and e-commerce sites. She is an advocate for inclusive design and actively mentors junior designers in the community.
Professional Summary
Leslie Lacy's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Redesign of 'ConnectSphere' SaaS Platform
Led the end-to-end redesign of the 'ConnectSphere' enterprise SaaS platform, resulting in a 25% increase in user task completion rates and a 15% improvement in overall user satisfaction scores within six months post-launch.
Innovator in Accessibility Award 2022
Received the 'Innovator in Accessibility Award' for championing and implementing WCAG 2.1 AA compliance across all company digital products, significantly improving usability for users with disabilities.
Speaker at 'UX Forward' Conference 2023
Invited speaker at the 'UX Forward' international conference, where she presented her research on 'The Future of Empathetic AI in User Interfaces', sharing insights with over 500 industry professionals.
Mobile App 'PocketPlan' Launch
Successfully designed and launched the 'PocketPlan' mobile application, a personal finance tool that acquired 100,000+ downloads in its first year and received a 4.7-star rating on app stores.
Educational Background
Bachelor’s Degree, Retailing and Consumer Studies
University of Arizona - Year 1994
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Company Overview
JCPenneyJCPenney is a mid-scale American department store chain with a strong presence in suburban shopping malls. It offers a diverse range of merchandise including family apparel, footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside JCPenney, and home furnishings. The company aims to provide customers with affordable style and quality, catering to a broad demographic of shoppers looking for value and convenience.
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