Lee Dranoff
Greater Richmond Region,United States
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Lee Dranoff is a seasoned executive with extensive experience in the enterprise software industry, specializing in customer success, sales, and go-to-market strategies. He currently serves as the Executive Vice President and Chief Customer Officer at Teradata, where he is responsible for leading the global customer success organization, ensuring customers derive maximum value from Teradata's cloud data analytics platform. Prior to Teradata, Lee held significant leadership roles at Oracle, where he was Senior Vice President of Global Customer Success for Oracle's SaaS business, and at Salesforce, where he spent over seven years in various senior customer success and sales leadership positions. He is known for his customer-centric approach, his ability to build and scale high-performing teams, and his focus on driving customer adoption, retention, and growth.
Professional Summary
Lee Dranoff's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
EVP, Chief Customer Officer at Teradata
Leads Teradata's global customer-facing technical and business experts, including customer success, customer support, and consulting services. Focused on empowering customers to achieve breakthrough business outcomes through data and analytics, and accelerating their cloud adoption journey.
Scaled Oracle's Global SaaS Customer Success
As SVP, Global Customer Success at Oracle, he was responsible for the post-sales experience and success of Oracle's SaaS customers worldwide. He led a large global team focused on customer adoption, value realization, renewals, and advocacy for Oracle's cloud applications.
Key Leadership in Salesforce Customer Success Growth
During his tenure at Salesforce, held multiple senior leadership roles in customer success and sales, contributing significantly to the growth and maturity of Salesforce's renowned customer success programs during a period of rapid expansion for the company.
Expertise in Cloud Transformation and Customer Value
Demonstrated track record of helping large enterprise customers navigate complex cloud transformations and maximize the value derived from their technology investments across multiple leading software companies.
Educational Background
Bachelor of Science (B.S.)
Virginia Commonwealth University - School of Business
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Company Overview
Virginia Credit UnionVirginia Credit Union (VACU) is a member-owned financial cooperative offering a full range of affordable financial services to its members. As a not-for-profit organization, it focuses on returning value to members through lower loan rates, higher savings rates, and fewer fees. VACU provides services such as checking and savings accounts, mortgages, auto loans, credit cards, investment services, and financial education resources to individuals and businesses primarily in Virginia. Their mission is to improve the financial well-being of their members.
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