Laurie Chen
,United States
Find Laurie Chen's Email
Find Laurie Chen’s PhoneLaurie Chen's Overview
Laurie Chen is an accomplished Senior UX Researcher and Strategist with over 12 years of experience in translating complex user needs into intuitive and impactful digital experiences. She is passionate about understanding human behavior and leveraging qualitative and quantitative insights to drive product innovation and business growth. Laurie excels in leading research initiatives from conception to actionable recommendations, collaborating closely with design, product, and engineering teams to ensure user-centricity is at the core of every decision. Her expertise spans a range of methodologies including ethnographic studies, usability testing, journey mapping, and A/B testing, primarily within the SaaS and e-commerce sectors. Laurie is also a strong advocate for ethical research practices and mentoring junior researchers.
Professional Summary
Laurie Chen's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Redesigned Onboarding Flow, Increasing Conversion by 20%
Led a comprehensive research and design initiative for a major SaaS product's onboarding process, identifying key pain points and opportunities. The subsequent redesign resulted in a 20% increase in user conversion rates and a 15% improvement in early-stage retention.
Established User Research Practice from Ground Up
Built and scaled the user research function at a mid-sized tech startup, implementing standardized processes, tools, and a research repository. This initiative embedded user-centered design principles across the organization and significantly improved product-market fit.
Keynote Speaker at UX Insight Conference 2022
Delivered a keynote presentation on 'The Future of Empathetic AI Design' at the international UX Insight Conference, sharing innovative frameworks and inspiring industry peers to integrate deeper ethical considerations into AI product development.
Published 'The Empathetic Interface' White Paper
Authored and published an influential white paper on designing digital interfaces with empathy, which has been cited in multiple academic journals and adopted as a guiding document by several design teams globally.
Educational Background
Bachelor of Arts (B.A.), Political Science
Kenyon College
Master of Science (M.S.), Communication
Northwestern University
One Year Exchange Student, Political Science and Government
Stockholm University
Buying Intent Signals for Laurie Chen
Highperformr Signals uncover buying intent and give you clear insights to target the right people at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company is committed to making financial lives better by connecting clients and communities to the resources they need to be successful.
Highperformr's free tools for company research
Find contact info
Get verified emails, phone numbers, and LinkedIn profile details
Find similar contacts
Discover contacts with similar roles, seniority, or companies
Perform deep contact research
Uncover insights like skills, work history, social links, and more
Discover, research and enrich contacts with Highperformr — Smarter, Faster
Explore contacts in-depth — from verified emails and phone numbers to LinkedIn activity, job changes, and more — all in one powerful view.
Highperformr AI helps you surface the right people and enrich your CRM with live, accurate contact insights so your teams can connect faster and close smarter.
- Track signals like job change, promotion, and LinkedIn activity
- Enrich contacts with verified email, phone, and social data instantly
- Automate enrichment and updates with powerful workflows
- Sync enriched contact info directly into your CRM and tools
Thousands of contacts — including decision-makers, influencers, and ICP matches — are just a search away.
Thousands of companies, including, are just a search away.