Lance Child
Bozeman, Montana,United States
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Lance Child is a highly accomplished Senior Product Manager with over 12 years of experience in driving innovation and growth for SaaS and mobile applications. He possesses a strong background in user-centric design, agile methodologies, and market analysis, consistently delivering products that exceed user expectations and meet business objectives. Lance is known for his collaborative leadership style, his ability to translate complex technical concepts into clear product strategies, and his passion for mentoring emerging talent in the product space. He is deeply interested in the intersection of AI and user experience, actively exploring how new technologies can create more intuitive and personalized digital products.
Professional Summary
Lance Child's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Product Launch Excellence Award 2022
Spearheaded the end-to-end development and launch of 'InnovateHub', a collaborative SaaS platform, which acquired 50,000+ users within the first six months and increased company ARR by 15%.
Mobile App Redesign Lead
Led the complete redesign of a flagship mobile application, resulting in a 40% increase in user engagement, a 25% improvement in retention rates, and a 4.7-star average rating on app stores.
Cross-Functional Team Leadership
Successfully managed and mentored a cross-functional team of 15 engineers, designers, and marketers, fostering a high-performance culture that consistently delivered projects on time and within budget.
Patent for Novel UI Interaction
Co-inventor on a patent for a novel user interface interaction pattern designed to streamline complex data entry on mobile devices, enhancing usability and reducing error rates.
Educational Background
CPA, State of Washington
BBA, Accounting
Gonzaga University
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Company Overview
ASAPPASAPP is an AI research and development company focused on enhancing customer experience (CX) and contact center agent productivity. Their AI Native® platform provides solutions like AI-powered agent assistance, automated self-service, and analytics to help large enterprises optimize customer interactions and improve operational efficiency. They aim to augment human agents, making them more effective and improving customer satisfaction.
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