Lalatendu Panda
Mumbai, Maharashtra,India
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Lalatendu Panda is a highly accomplished and results-oriented technology executive with over two decades of experience in the IT industry, specializing in customer success, solution support, innovation, and digital transformation. He currently holds a leadership position at SAP, where he is responsible for driving customer satisfaction and spearheading innovation across the Asia Pacific Japan (APJ) and Greater China (GC) regions. Lalatendu is known for his strategic vision, ability to build and lead high-performing global teams, and his passion for leveraging technology to solve complex business challenges. His expertise spans across enterprise software, cloud solutions, and strategic customer engagement, consistently delivering value and fostering strong partnerships.
Professional Summary
Lalatendu Panda's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Leadership in Customer Success & Innovation (APJ & GC)
Successfully leads SAP's Customer Solution Support & Innovation division for the Asia Pacific Japan and Greater China regions, driving strategic initiatives to enhance customer experience and adoption of SAP solutions.
Champion of Digital Transformation
Instrumental in guiding large enterprises through their digital transformation journeys by leveraging SAP's cutting-edge technologies and innovative support models.
Development of High-Performing Global Teams
Proven track record in building, mentoring, and managing diverse, high-performing global teams focused on delivering exceptional customer value and technical expertise.
Keynote Speaker and Thought Leader
Frequently invited to speak at industry conferences and forums on topics related to digital innovation, customer experience, and the future of enterprise technology, sharing insights and best practices.
Educational Background
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Company Overview
RELIANCE RETAIL LTDReliance Retail Limited is the retail initiative of Reliance Industries Limited and is central to the group’s consumer facing businesses. It is the largest retailer in India by revenue and footprint, operating a diverse portfolio of brands and store formats across grocery, consumer electronics, fashion & lifestyle, and pharma. Reliance Retail aims to provide customers with a compelling value proposition, a wide range of quality products, and an excellent shopping experience through its nationwide network of stores and digital commerce platforms.
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