Kyle Shirakata is a highly accomplished and forward-thinking product leader with extensive experience in shaping and delivering innovative technology solutions, particularly within the enterprise software and AI domains. Currently serving as a Senior Director of Product Management at ServiceNow, he is recognized for his strategic vision, deep understanding of market dynamics, and ability to translate complex customer needs into successful product roadmaps and high-impact features. Kyle excels in leading cross-functional teams, fostering a culture of collaboration and innovation, and driving product growth by focusing on user-centric design and tangible business outcomes. His expertise spans product strategy, AI/ML applications, cloud platforms, and agile development methodologies.
Kyle Shirakata's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Drives the vision, strategy, and execution for critical product areas within ServiceNow, focusing on leveraging AI and cloud technologies to deliver impactful enterprise solutions and enhance user productivity.
A strong advocate for user-centered design principles, consistently leading initiatives to gather customer feedback and translate insights into intuitive and valuable product features that solve real-world business challenges.
Pioneered and scaled multiple AI-driven product capabilities and enterprise software solutions, resulting in significant improvements in operational efficiency, customer satisfaction, and market differentiation for various organizations.
Successfully built, mentored, and scaled high-performing product management teams, fostering a culture of innovation, collaboration, and continuous improvement to achieve ambitious product goals.
University of Hawaii at Manoa
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Servco Pacific Inc. is Hawaii's largest privately held company with a diverse portfolio of businesses, primarily focused on automotive distribution and retail (including Toyota, Lexus, Subaru in Hawaii and Australia), car sharing services (Hui), and musical instruments (Fender Musical Instruments Corporation). With over a century of history, Servco is committed to innovation, customer service, and community engagement, continually adapting to meet evolving consumer needs.
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