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Kyle Kaluza

Senior Vice President Operations, Spreetail
Omaha Metropolitan Area,United States
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Kyle Kaluza's Overview

Total Experience12 years
CompanySpreetail
CountryUnited States

Kyle Kaluza is a seasoned technology leader and investor, currently serving as a Managing Director at General Catalyst. He is widely recognized as the co-founder and former Chief Technology Officer (CTO) of Kustomer, a prominent customer service CRM platform. At Kustomer, Kyle was instrumental in architecting the platform, leading its product and engineering teams, and scaling the technology to support a rapidly growing customer base, ultimately leading to its acquisition by Meta (formerly Facebook). With a strong background in enterprise software, SaaS, and AI, Kyle now leverages his operational and technical expertise at General Catalyst to identify, invest in, and mentor early-stage and growth-stage technology companies. His career reflects a deep passion for building innovative products and fostering entrepreneurial success.

Professional Summary

Kyle Kaluza's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

Spreetail - Senior Vice President Operations (2025 to Present)
Sojern - Business Intelligence Developer (2018 to 2018)
ConAgra Foods - Financial Analyst - Internal Audit (2016 to 2016)
Bridgepoint Merchant Banking - Analyst Intern (2014 to 2014)
Koch Industries - Koch Ag & Energy Solutions - Credit Analyst Intern (2014 to 2014)

Notable Achievements

Co-founder & CTO of Kustomer

Co-founded Kustomer, a next-generation customer service CRM platform, and served as its Chief Technology Officer. He led the company's technology vision, product development, and engineering efforts from inception to its successful acquisition.

Successful Acquisition of Kustomer by Meta

Played a pivotal role in Kustomer's growth and strategic positioning, culminating in its acquisition by Meta (formerly Facebook) for a reported $1 billion, marking a significant milestone in the CRM industry.

Managing Director at General Catalyst

Currently serves as a Managing Director at General Catalyst, a leading venture capital firm, focusing on investments in innovative enterprise software, SaaS, and AI companies, bringing his operational experience to support portfolio companies.

Early Role at Desk.com (formerly Assistly)

Held a key engineering leadership role at Desk.com (originally Assistly), a customer support software company, contributing to its development before its acquisition by Salesforce.

Educational Background

Master of Business Administration - MBA

Indiana University - Kelley School of Business - Year 2017

Master of Science - MS, Business Analytics

Indiana University - Kelley School of Business - Year 2017

Bachelor of Science in Business Administration (BSBA), Majors: Economics, Finance

University of Nebraska-Lincoln - Year 2010

Buying Intent Signals for Kyle Kaluza

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

Spreetail
Total employees1200
HeadquartersLincoln
Founded2006

Spreetail is an e-commerce company that partners with brands to accelerate their sales and logistics across major online marketplaces like Amazon, Walmart, Target, and eBay. They offer end-to-end solutions including marketing, software development, warehousing, fulfillment, and customer service, enabling brands to scale their online presence efficiently. Spreetail aims to make it easy for brands to reach customers wherever they shop online.

Spreetail Funding Information
$416M - Total Funding Raised
$208M - Most recent funding amount
2 - Number of funding rounds
Jun 15, 2021 - Latest funding round
Lead Investors:
McCarthy Capital
D.A. Davidson Companies
The Duchossois Group

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