Kunal Saha
Greater Kolkata Area,India
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Kunal Saha is a distinguished technology executive and thought leader with over 18 years of experience in artificial intelligence, machine learning, cloud computing, and enterprise software development. Currently serving as the Vice President of AI Platforms at ServiceNow, he is at forefront of driving AI innovation within the Now Platform, impacting millions of users globally. Kunal is responsible for the vision, strategy, and execution of core AI/ML capabilities, including generative AI, that power ServiceNow's intelligent automation solutions. He has a strong track record of building and leading high-performing global engineering teams, delivering cutting-edge, scalable AI products, and fostering a culture of innovation. His expertise encompasses MLOps, large language models (LLMs), natural language processing (NLP), predictive analytics, and distributed systems. Kunal is passionate about translating complex AI research into practical, valuable solutions that solve real-world business challenges and enhance user experiences.
Professional Summary
Kunal Saha's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
VP, AI Platforms at ServiceNow
Leads the global team responsible for building and scaling ServiceNow's core AI and Machine Learning platform, including its generative AI capabilities, to power intelligent experiences across all product lines.
Spearheaded Generative AI Integration
Instrumental in developing and integrating generative AI technologies into the ServiceNow platform, enabling new intelligent features and significantly enhancing platform capabilities for enterprise customers.
Leadership in AI Product Development
Successfully launched multiple AI-driven products and features throughout his career, delivering significant business value and improving operational efficiencies for customers across various industries.
Building High-Performance AI Teams
Proven ability to attract, mentor, and lead world-class AI and engineering talent, fostering collaborative and innovative environments that accelerate product development and research.
Thought Leadership & Industry Speaker
Recognized as a thought leader in applied AI and MLOps, frequently sharing insights at major industry conferences, technical summits, and publications on topics like enterprise AI strategy and responsible AI development.
Multiple Patents in AI/ML & Cloud
Holds several U.S. patents for innovations in areas related to artificial intelligence, machine learning algorithms, cloud infrastructure, and distributed computing, showcasing a strong inventive capacity.
Educational Background
PGDB, Banking and Financial Support Services
Manipal Academy of Higher Education - Year 2011
Bachelor of Commerce (B.Com.), Finance and Financial Management Services
S.A.Jaipuria College - Year 2008
Adarsha High School
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Company Overview
Axis BankAxis Bank is the third largest private sector bank in India offering a comprehensive suite of financial products. The bank has a large footprint of ATMs and branches across the country. It caters to a diverse customer base including individuals, small and medium enterprises (SMEs), large corporates, and agricultural and retail businesses. Services include savings accounts, credit cards, loans (personal, home, auto), investments, forex, and wealth management.
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