Krystal Minor is an accomplished and results-driven product leader with over a decade of experience in shaping and delivering innovative technology solutions within high-growth environments. Currently a Senior Director of Product Management at ServiceNow, she spearheads initiatives focused on AI-driven platform capabilities and enterprise workflow automation, enhancing user experience and operational efficiency for global customers. Prior to ServiceNow, Krystal held influential product management roles at Amazon (AWS) and Microsoft (Azure), where she was instrumental in developing and launching cutting-edge cloud services and features. She is recognized for her strategic thinking, customer-centric approach, deep technical understanding, and ability to lead and inspire high-performing, cross-functional teams in fast-paced settings. Krystal consistently translates complex technical challenges into valuable user experiences and tangible business growth.
Krystal Minor's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Currently leads product strategy and execution for key AI-integrated platform offerings at ServiceNow, driving innovation in enterprise automation and intelligent workflows.
As a Principal Product Manager at Amazon Web Services, significantly contributed to the development, launch, and market adoption of core cloud services, impacting a broad customer base.
Played a key role as a Senior Program Manager in the evolution and expansion of Microsoft Azure's cloud platform, focusing on delivering robust and scalable solutions for enterprise clients.
Successfully defined and executed go-to-market strategies for multiple major product releases across different organizations, resulting in increased adoption and revenue.
The University of Southern Mississippi - Year 2001
The University of Southern Mississippi
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