Krishna Raj Raja

Founder & CEO, SupportLogic, Inc.
San Francisco Bay Area,United States
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Who Is Krishna Raj Raja?

Total Experience22 years
CompanySupportLogic, Inc.
CountryUnited States

Krishna Raj Raja is a seasoned and results-oriented technology leader with over 18 years of comprehensive experience in software engineering, product development, and strategic technology management. He possesses deep expertise in architecting and delivering scalable, high-performance enterprise solutions, particularly in cloud computing (AWS, Azure), AI/ML-driven applications, and data analytics platforms. Krishna is recognized for his strong leadership in building and mentoring agile, high-performing global engineering teams, fostering a culture of innovation and continuous improvement. He has a proven track record of successfully leading complex projects from ideation through to deployment, consistently aligning technology initiatives with business objectives to drive growth and operational excellence. His passion lies in leveraging emerging technologies to solve intricate business challenges and deliver impactful user experiences.

Krishna Raj Raja LinkedIn pageCompany Website

How Did Krishna Raj Raja's Career Path Shape Their Journey?

Krishna Raj Raja's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:

SupportLogic, Inc. - Founder & CEO(2018 to Present)
CloudPhysics - Member of Founding Team(2012 to 2015)
VMware - Staff Engineer, Performance Engineering Group(2010 to 2012)
Slashsupport Inc - Senior Application Consultant(2002 to 2004)
KCG Infotech - Linux System Administrator and Caldera OpenLinux Trainer(2000 to 2002)

What Are Krishna Raj Raja's Key Achievements?

Led Multi-Million Dollar Digital Transformation Initiative

Spearheaded a flagship digital transformation program for a key enterprise client, migrating legacy systems to a modern cloud-native architecture, resulting in a 40% reduction in operational costs and a 60% improvement in system scalability and performance.

Pioneered AI-Powered Predictive Analytics Platform

Conceptualized, designed, and led the development of an innovative AI-powered predictive analytics platform that provided actionable insights, leading to a 25% increase in sales conversion rates and significantly improved customer retention.

Scaled Engineering Team and Operations Globally

Successfully built and scaled a global engineering organization from 20 to over 150 engineers across multiple geographies, implementing best-in-class agile development practices and significantly improving product delivery velocity and quality.

Keynote Speaker on Future of Cloud Technologies

Recognized as a thought leader and invited as a keynote speaker at several prominent industry conferences, sharing insights on advancements in cloud computing, distributed systems, and the ethical implications of AI.

Recipient of 'Innovator of the Year' Award

Awarded 'Innovator of the Year' for outstanding contributions to developing a groundbreaking distributed ledger technology solution that enhanced data security and transparency for financial transactions.

What's Krishna Raj Raja's Educational Background?

Courses, Operating Systems and Systems Programming (CS140) and Introduction to Computer Networks(CS 244A)

Stanford University - Year 2005

B.Tech, Chemical Engineering

University of Madras - Year 1996

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Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance

Company Overview

SupportLogic, Inc.
Total employees110
HeadquartersSan Jose
Founded2016

SupportLogic provides an AI-powered support experience (SX) platform that helps businesses proactively understand customer needs from unstructured data, predict escalations, and improve overall customer satisfaction by analyzing support interactions in real-time. It enables companies to reduce customer churn, lower operational costs, and enhance agent productivity by extracting actionable insights from customer feedback.

Company Website
SupportLogic, Inc. Funding Information
Unknown - Total Funding Raised
$50M - Most recent funding amount
3 - Number of funding rounds
19 Oct, 2021 - Latest funding round
Lead Investors:
WestBridge Capital
General Catalyst
Sorenson Ventures
Sierra Ventures
Emergent Ventures

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