Kristen Mancino
Avondale, Pennsylvania,United States
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Kristen Mancino is a highly accomplished and seasoned product leader, currently serving as the Senior Vice President of Product Management at Intercom. With over 18 years of experience, she has a strong track record in the SaaS industry, specializing in product strategy, user experience, and building and scaling high-performing product teams. Kristen is passionate about understanding customer needs and translating them into innovative and impactful product solutions that drive business growth. Before Intercom, she held significant product leadership roles at HubSpot, where she was instrumental in shaping product direction and contributing to the company's rapid expansion. Her career also includes valuable experience from Constant Contact, further solidifying her expertise in product management for growing technology companies. Kristen is known for her strategic thinking, customer-centric approach, and ability to foster collaborative environments.
Professional Summary
Kristen Mancino's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
SVP, Product Management at Intercom
Leads the global product management organization at Intercom, responsible for defining and executing the product vision and strategy for Intercom's customer communications platform, driving innovation and growth.
Key Leadership in Product Growth at HubSpot
Played a pivotal role as VP of Product at HubSpot, significantly contributing to the product strategy and development for various product lines, helping scale the company's offerings and market reach during a period of substantial growth.
Building and Scaling High-Performing Product Teams
Successfully built, mentored, and scaled multiple product management teams across different organizations, fostering a culture of innovation, customer focus, and excellence in execution.
Championing User-Centric Product Development
Consistently advocated for and implemented user-centric design and development processes, ensuring that product decisions are deeply rooted in customer insights and data to deliver maximum value.
Educational Background
Honors Bachelor of Science, Finance, General
University of Delaware - Year 2004
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Company Overview
Bank of AmericaBank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 69 million consumer and small business clients with approximately 3,800 retail financial centers, approximately 15,000 ATMs, and award-winning digital banking with approximately 57 million verified digital users. It operates through four business segments: Consumer Banking, Global Wealth & Investment Management (GWIM), Global Banking, and Global Markets.
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