Krista Grande
Greater Hartford,United States
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Krista Grande is a dynamic and results-oriented Learning and Development (L&D) professional with over 15 years of experience in designing, delivering, and managing impactful corporate training programs. Holding an MBA and a Certified Technical Trainer (CTT+) certification, Krista possesses a unique blend of strategic business acumen and expert-level instructional capabilities. She specializes in creating engaging learning experiences that bridge technical complexities with practical business applications, driving employee performance, skill enhancement, and organizational growth. Krista is passionate about leveraging adult learning principles, innovative technologies, and data-driven insights to optimize training effectiveness and foster a culture of continuous learning. Her expertise spans curriculum development, e-learning, workshop facilitation, leadership training, and learning management system (LMS) administration.
Professional Summary
Krista Grande's work history includes a series of influential roles in various companies. Here is a detailed list of his professional journey:
Notable Achievements
Global Training Program Rollout for New ERP System
Led the design and global deployment of a comprehensive training program for a new ERP system across 10,000+ employees in 5 countries, resulting in a 95% user adoption rate within 3 months and a 20% reduction in support tickets.
Revamped Sales Enablement Curriculum
Overhauled the company's sales enablement curriculum, incorporating advanced selling techniques and product knowledge modules, which contributed to a 18% increase in average deal size and a 12% uplift in sales team quota attainment.
Excellence in Training Delivery Award 2021
Recognized internally with the 'Excellence in Training Delivery Award' for consistently high participant feedback scores (average 4.8/5.0) and demonstrable impact on employee skill development.
Implemented Microlearning Strategy for Technical Skills
Pioneered a microlearning strategy for just-in-time technical skill reinforcement, significantly improving knowledge retention and application for software development teams, evidenced by a 25% decrease in common coding errors.
Educational Background
MBA, Business Administration and Management, General
Strayer University (VA) - Year 2011
BS, Management
Southern Connecticut State University - Year 1994
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Company Overview
NWNNWN Carousel is a leading Cloud Communications Service Provider (CCSP) focused on transforming customer and employee hybrid work experiences for commercial, enterprise, and public sector organizations. They provide integrated solutions including unified communications, contact center, security, intelligent infrastructure, and managed devices, all designed to support modern work environments with enhanced collaboration and productivity. From an end-user perspective, NWN Carousel helps businesses ensure their teams can connect, communicate, and collaborate effectively and securely, regardless of their location, using advanced cloud-based tools and expert support.
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